Medical Customer Service
Resume:
Bernadette Garcia Williams
Bronx, NY 10473
Cell 347-***-****
************@*****.***
Objective: To secure a professional Medical Assistant position in a reputable medical facility where I can continue to develop and enhance my hands on skills and knowledge in the medical field.
Skills: Proficient in MS Office, Data Entry, Type 40 wpm and IDX, CPT-9, ICD-9, Excel, PowerPoint, MS Word, and Customer service skills
Professional Experience
Westchester OB/GYN Group Medical Assistant Bronx, NY
October 2010-December 2010
Obtain vital signs, closely collaborate with eight physician in providing medical care to patients,
Counsel patients on birth control as well as other aspects of health education/counseling in medical terminations,
Proficient in Medical Manager Software and Impact MD, Assist in Colposcopy, Cryosurgery, Dilation and Curettage (D&C)
Biopsy, Bone Density, Pap Smears, ICD-9 and CPT coding, Schedule and assign patient rooms, Blood Pressure and Venipuncture
Columbia Presbyterian Receptionist/Clerk New York, NY
January 2006- August 2009
Responsibilities include all aspect of initial patient contact to final check-out. Scheduled office consultations.
Responsible for obtaining the verification, pre-certification and referrals prior to all outpatient services.
Enter and updated patient information, review physician’s schedules using the IDX scheduling and billing systems. Including charge entry and payment posting duties. Provide cross coverage on a day to day basis.
East Tremont Medical Center Medical Biller/Coder Bronx, NY
December 2007-May 2008
Proficient in Devington, Arbitrationand advantx Systems. Responsible for sending bills electronically and manually including No-fault, Workers Compensation, Surgery claims, Medicaid, Medicare and all private insurance.
Coordinate timely and accurate entries into the billing systems including, patient demographics, insurance information, charge entry and diagnosis coding.
Responsible for maintaining Medical billing codes including CPT-9 and ICD-9 CM. Management of all calls and bank transactions. Responsible for filing all insurance bills and posting all bill payments.
Responsible for bill accuracy as well. Review transmittal reports for error. Maintain and update knowledge of participating insurance carriers. Call insurance company to patient eligibility to aid in bill process.
Dr. Avaham Henoch Clerk/Receptionist Bronx, NY
April 2005- September 2005
Coordinated physician’s clinical and academic schedules. Verified patients’ benefits and eligibility status.
Further responsibilities included: typing, copying, mailing, and filing of patients results and correspondence.
Scanning of documents; filing and maintaining office records in an organized manner, logging and routing of office mail, referrals, billing CPT-9 and ICD-9 coding as well as Medicaid and Medicare.
Education
College of New Rochelle Bronx, NY May 2005 Bachelors of Art Psychology
Career Academy of New York March 2010- December 2010 Medical Assisting Training Program
Proficient in administrative skills such as Medical Office procedures, computer usage including ICD-9 and CPT coding, Medisoft, patient scheduling, assessing vital signs, assisting in physical examinations, electrocardiography, clinical asepsis CPR, phlebotomy (capillary and venipuncture) smear procedures, urinalysis and specimen collection, use of the autoclave, Safety and Regulatory Guidelines of OSHA & CLIA ‘88
References Available Upon Request
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