Medical Assistant/ Administrative Assistant Skills

Tiarra Dennis

Home 215-***-****

Cell 267-***-****

************@*****.***

Professional Summary

Smart young professional that’s self motivated, organized, enthusiastic, detail-oriented, confident, willing to commit and contribute immediately and deadline driven with a positive friendly attitude. Excellent communication skills as well as computer literate.

Computer Skills

Microsoft (Word, Excel, Power Point) Data Entry, MediSoft program, Pitney Bowes, NextGen, Reflections, QRIS/RMS.

Skills and Capabilities

Medical database software, office/data entry procedures

Anatomy and Physiology

Office and Clinical Skills: vital signs, charting & office examination set-up

Cardiac A&P, as it relates to electrocardiograph procedures

Aseptic procedures, lab specimen collection per OSHA and CLIA guidelines

Medical Billing and Coding: Medicare, Medicaid and Managed Care Organizations

Lab: phlebotomy, urinalysis, and venipuncture

General Education- Math, English, and Critical Thinking

Fluent in Medical Terminology.

Education

Lincoln Technical Institute, Philadelphia, PA 08/09 – 11/10

Externship

Temple Jeanes Gyn Associates, Philadelphia, PA 09/10 – 11/10

• Helped assist doctors in minor surgeries

• Draw blood, took vital signs and urinanalysis

• Set up examination rooms and provided doctors with their equipment

• Data entry, verified and copied insurance cards

• Filed charts, cleaned and sterilized equipment

Medical Assisting and Administrative Technology

Associates degree

Franklin Towne Charter High School, Philadelphia, PA 09/05- 06/09

High School Diploma

Accreditations

CPR Certified

Professional Experience

Procura Management, Norristown, Pa 04/11 – 08/12

Administrative Assistant

• Linking incoming faxed documents (150-280 per day)

• Answers and directs incoming calls to appropriate person/department.

• Performs typing assignments and/or database entry assignments and proofreads to ensure accuracy.

• Organizes and maintains file system and files correspondence and other records.

• Processing Mail

Outgoing, Incoming and Certified

• Train new hires

o Mail machine, adding attorney and workflow

• Maintains general knowledge of DPR/ Precert process

• Maintains the integrity of QRIS/RMS system at all times and ensures that electronic paperless workflows are used.

Dollar Tree, Philadelphia, PA 10/10- 12/10

Cashier (seasonal)

• Stock shelves (before, during, and after hours)

• Making announcements and answering phone calls

• Check out customers and provide customer service

• Clean up during and after hours

Forman Mills, Philadelphia, PA 8/08 – 10/09

Customer Service Representative

• Know how to use a three-line phone service

• Managed exchanges, layaways, check outs, price checks and returns

• Trained new hires on the cashier register

• Prepared the store by stocking, and cleaning up after hours

Acme, Philadelphia, PA 07/07 – 04/08

Bagger

• Provided customer care and bagging items

• Managed shopping carts, price checks, and clean ups

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