Carla d. Winston's Resume
Resume:
Carla D. Winston
APT.***
Aurora,il 60506
***********@*****.***
Objective: To obtain a full/part-time position in a retail settings. Willing to work flexible hours, as well as work on the weekends. Determined to learn new techniques from co-workers, also a team player, and eager to work in a friendly atmosphere.
Experience: Specialty Store Services
Des Plaines, IL
Lead Inbound Sales Representative
JAN. 2005 – AUG.-2009
•My duty was to take high volume inbound calls, follow up with existing customers, transfer calls, meet and greet professional clients. Receptionist, and Walk In. Throughout the day, enforce sales, provide every customer with the best quality of customer service, listen and understand customers needs and help them with a product that’ll best fit their needs.
Receptionist:
I also worked in the front, file papers, faxes, copies, answer several calls, transfer calls, very detail oriented, work with very professional clients, help customers to the right direction, and multitask a lot!
Walk-In:
Lastly, my duty here was to actually meet and greet every customer, I provide them as always with excellent customer service, I get to know them and build a strong relationship so that they'll always come back, enforce sales, manage a cash register, clean working area, answer phone, and answer all general questions.
Reason for Leaving: Company Lost Business
• Experience: Walgreen’s
Chicago, IL
Cashier/Beauty Advisor -
January 2003-January-2004
Duties included providing every customer with the best customer service, offer specials, answer phones, transfer calls, clean working area, operate a cash register, closed store, applied make-up on customers, helped them pick products that'll best fit their skin, and inventory.
Reason for Leaving: Found better employment
• Experience: OfficeMax:
Chicago, IL
Customer Service Manager-
Feb. 2002 - Dec. 2002
Responsibilities included, train other cashiers, count safe, close store, inventory, refunds, exchanges, make schedules for cashiers as well as employees working on the floor, keeping store clean, cash handling, answered phones, made sure all customers were taken care of, very detail oriented, aisle organization, faxes, copies, and all general work.
Education: Wabaunsee community college Aurora, IL
G.E.D-Still Attending
References: Vatrice brown
Jalessa McFadden
SUMMARY OF QUALIFICATIONS
Ø Solid people skills
Ø Excellent work ethic
Ø Excellent customer service skills
Ø Detail oriented
Ø General office work
Ø Competent computer skills
Ø Typing 65 WPM
Ø Microsoft Word
Ø Access
Ø 10 key pad
Ø PowerPoint
Ø Excel
Salary Desired: $OPEN
SUN-MON. 9A.M.-5P.M.
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