Customer Service Training

ANGELA M. MANCUSO

***** **** ***** ******. ******** Park, Ks 66213

********@*******.****.*** • 816-***-****

SKILLS

• Excellent customer service skills

• Exceptional interpersonal, organizational and presentation skills

• Excellent communicator

• Highly focused and results-oriented in supporting complex, deadline-driven special events

• Work well under pressure, flexible and self starter

• Enthusiastic, cooperative and supportive

EDUCATION

Johnson County Community College, Overland Park, Kansas 2010-Present

Athletic Training Major with a Minor in psychology

Expected Degree Completion: August 2015

PROFESSIONAL EXPERIENCE

Hollister 2010-2011

Model

Independence, MO

• Provided customer service

• Assisted with cashier

• Maintained inventory for store

Hy-Vee

Cashier 2007-2011

Independence, MO

• Provided exceptional customer service by assisting customers with purchases and handling inquiries regarding specialty food items

• Maintained up-to date knowledge regarding all products to provide the best service possible to our customers

• Assisted with training new hires and providing an overview of the company’s processes and procedures

• Accurately balanced and maintained cash drawer

Contact this candidate