Sales director/regional manager

Frederick R. Schroeder

Postal Box **** – River Forest, Illinois 60305-5401 – 773- 629-1368

*************@*****.***

Summary of Qualifications

Expertise in leading/mentoring multi-unit retail/service operations. Adept in managing/achieving sales goals, inventory controls, shrink objectives and the recruitment, training and development of staff at all socio/economic levels.

Core Competencies

Security/Shrink Controls Process Development Merchandising Standards

P&L Responsibilities Guest Service Excellence Strategic Planning

Attainment of Sales Goals Vendor Relationships Program Management

Professional Experience

American Family Stores 1995 – Present

Regional Director of Stores

• Responsible for operations/bottom line/budgeting & company expenditures for 22 stores.

• Developed policies/procedures for unsurpassed guest services.

• Formalized KPI standards for all management personnel

• Increased SKUs & product mix to impact positive sales trends.

• Introduced management mentoring program to aid in assimilating into corporate culture.

• Defined shrink standards and program(s) to deter from same.

District Manager

• Responsible for the staffing, training and general operation of 10 units.

• Determined scheduling /controllable expense standards.

• Minimized management turn-over through redefined hiring practices.

• Established training classes for staff at all levels.

• Increased operating hours to further supplement bottom line.

• Wrote district standards for customer service issues.

Venture Stores 1989 – 1995

General Manager

• Assumed total responsibility for Big Box, urban general merchandise operation with (over) $17.5 million in annual sales.

• Controlled expenses, adherence to company standards, merchandising structuring & HR responsibilities.

• Achieved sales objectives, receiving full bonus upon review

Education

Northern Illinois University

Bachelor of Arts

Business Administration (operations management)

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