Customer Service Administrative Assistant

**** ******** **. • SAINT ANN, MO. ***** •

PHONE 314-***-**** • E-MAIL *************@*****.***

SHONTA BROWN

OBJECTIVE

To Obtain a position with opportunities and growth for utilizing my skills

STRENGTHS

Self-Starter / Organized / Problem Solver / Customer Service Orientated / Flexible / Dependable / Honest / Hard Worker

EDUCATION

1991 - 1995 I.C.S. Corr. School Scranton, PA

Diploma

Honor Roll Student

PROFESSIONAL EXPERIENCE

03/2010 – 01/2012 Homewood Suites – by Hilton St. Louis, MO.

Front Desk Agent/Brkfst. Hostess

Greeted guests, cleaned and served guest at suite start breakfast, checked guest in/out, maintained switchboard, priced items and maintained suite shop store, scheduled transportation for all guests including shuttle, handled all guest complaints, shipping/receiving of al guest packages, bellman, mail and reservations

01/2000 – 02/2008 New Horizon Office Products St. Louis, MO.

Administrative Assistant/Receptionist

Switchboard, A/R, A/P, collections, customer service, sales, service calls, ordered supplies, scheduling for owner and technicians

02/1996 – 06/1998 Comfort Inn Westport St. Louis, MO.

Front Desk Agent

Greeted guests, checked guest in/out, switchboard, scheduled transportation for guest including shuttle, handled all guest complaints and mail

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