GISELA DE LUCCIA
**** ** *** ****** * Miami, FL 33129 * 786-***-**** * ********@*****.***
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Very fast learner with the ability to handle multiple tasks in a timely and efficient manner while working in a fast paced environment. I am fluent in Spanish, Portuguese and English and I have the skills and attributes to be part of any team oriented project as well as maintaining a positive and professional demeanor at all times.
EXPERIENCE
Assist-Card of Florida, Inc. / Miami, FL
09/05 – Present
Assistant Administrative Manager & Human Resources
• Daily bank account reconciliations
• Reconcile Petty Cash disbursements
• Responsible for domestic and foreign wire transfers and bank deposits.
• Prepare weekly cash flow requirements for fixed and variable expenses
• Enter payments into QuickBooks (Accounts Payable)
• Prepare expense reports and timesheets for approval. Process all incoming invoices, all checks to be deposited, and record amounts received in proprietary database
• Responsible for Benefits Administration for 2 inter-companies (Health & Dental Insurance, Short Term Disability, 401 K, Aflac)
• Obtain yearly quotes for Insurance coverage (fleet, workman’s compensation, liability insurance)
• Coordinate and maintain records for staff, office space, telephones, parking, company credit cards and office keys
• Prepare/review General Ledger accounts in QuickBooks for Month-end & Year-end Closings
• Handled highly confidential documents and information.
• Prepared & processed bi-weekly payroll for three companies
• Add new employees and maintain updated database in Payroll software.
• Maintain Policy and Procedure manuals.
• Monitor unemployment and Workers Compensation cases for employees.
• Responsible for recruiting via internet and newspapers, including ad placement and job descriptions
• Set-up appointments with interviewees for hiring- and exit interviews.
• Ordered and maintained office inventory and supplies.
• Planned motivational events.
• Arranged and coordinated external training seminars for staff and management
• Assisted management with all issues concerning the office.
South Beach Group / South Beach, FL
09/04 – 08/05
Front Desk/Concierge:
• Handled high volume telephone reservations
• Check-in and Check-out of individuals and groups
• Responsible for all credit card and cash transactions
• Data Entry (guest information)
• Answering and redirecting calls
• Handled all inquiries and guest complaints
• Assigned daily Housekeeping tasks
• Opened and closed daily cashier box
• Special requests such as dinner reservations, VIP tables, airline arrangements, concerts and tours
QUALIFICATIONS:
• QuickBooks software.
• Strong knowledge of Microsoft Excel, Word and Access.
• Strong communication skills.
• Skills in data analysis techniques by resolving missing information.
• Ability to partner with other departments.
• Function effectively in a team-based environment.
• Detail oriented, multitask
EDUCATION & SEMINARS
• AS Business Administration / MDC Wolfson Campus – attending
• Hospitality Management / PUCAMP (Brazil) 2002 - 2004
• English: speak, read and write
• Spanish: speak and read
• Portuguese: speak, read and write
Seminars:
• Skillpath - The Administrative Assistants Conference
• Human Resources
• RUCEC – Management & Leadership Skills for First Time Managers Excel
• QuickBooks
• Excel
COMPUTER SKILLS
QuickBooks, Millennium, Excel, Word, Power Point, Outlook, Swipe Clock