Customer Service Accounts Payable

Isabell Peters

*** ******* ****** • Elmont, New York 11003 • 516-***-**** *************@*******.***

PROFESSIONAL EXPERIENCE

Mental Health Association of Nassau County, Hempstead, NY March - May 2010

Medical Biller/Accounts Payable Assistant

• Submitted various Medicaid claims electronically to EMEDNY for Services Rendered

• Entered Medicaid clients in the Fund-Ez program

• Followed-up on all claims from billing through final resolution

• Identified and resolved any claim delay and denial issues that impact billing and collections

• Processed checks in financial management Excel spreadsheet

• Generated various checks for weekly, monthly, and bi-monthly clients

• Entered accounts receivable checks into Fund-EZ accounting system

Health Science Communications, New York, NY March 2007 - January 2009

Billing Coordinator

• Served as initial contact person for billing invoices for pharmaceutical clients

• Processed customer billing requests

• Managed job estimates and accounts receivable

• Analyzed financial budgets and forecasts

• Worked with Grants and contracts

• Prepared monthly project reconciliation report to reflect exposures and non-compliance issues

• Lead billing meetings with Project Directors to discuss client job status

• Resolved and/or accounted for any unbilled job balances

• Managed outstanding client receivable balances

• Communicated closely with Directors and Managers to assist in projects

• Ensured compliance in meeting Sarbanes-Oxley for Audit Reviews

Burson-Marsteller, New York, NY February 1999 - March 2007

Office Assistant/Project Coordinator

• Provided administrative support to (2) Directors and (3) Managers in New Business Development and

processed invoices for Finance

• Managed and maintained project financials, created monthly billing analysis, prepared PowerPoint

reports, letters, and memos

• Prepared confidential correspondence

• Balanced company accounts and reviewed them for accuracy on a monthly basis

• Organized calendar and travel arrangements for Directors and Managers

• Processed and reconciled expense reports and reimbursements

• Answered phones and arranged use of conference rooms

• Created and maintained various Excel reports, paying special attention to contractual guidelines

• Scheduled team meetings and training programs, coordinated payroll, and proofread legal documents

Rosenthal & Rosenthal, New York, NY January 1990 - February 1999

Accounts Payable Assistant

• Generated invoices for Factoring and Finance departments, checked for accuracy

• Performed all accounting duties including accounts payable, inventory, and cost analysis

• Researched and analyzed company accounts

• Provided extensive customer service via phone regarding accounts payable

EDUCATION

Brooklyn College, Brooklyn, NY

Bachelor of Science, Business Management and Finance, May 2002

SKILLS

Microsoft Word, Excel, PowerPoint, and Outlook, Medical Terminology, Medical Coding ICD-9CM,

Medical Manager, Solomon Accounting Program, Oracle Accounting Program, Fund-Z, Epaces

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