Customer Service Medical Billing

Kristan N. Fenkl

**** ****** ******

Racine, WI. 53405

262-***-**** - Home

262-***-**** - Cell

Objective:

To obtain a challenging new opportunity that expands upon current customer service experience, Microsoft Word/Excel/Power Point knowledge and office administration skills

Experience

CUSTOMER SERVICE / MEDICAL BILLING AND INSURANCE SPECIALIST

2010 August – May 2, 2012

Progressive Medical Billing through Racine Emergency Room Physicians

3805B Spring Street Suite 230 – Racine, WI. 53405 262-***-****

Customer Service Specialist for high-volume independent Emergency Room Physicians billing office, Receptionist, Secretary, Medical Billing Specialist, Patient Advocate, Insurance Coordinator, Payment plan Consultant, Self-pay Account Specialist , Microsoft Word and Excel

FRONT DESK COORDINATOR 2007-2010

Consultants in Neurology – Practice of Dr. Raymond Rybicki

3805B Spring Street Suite 120 - Racine, WI. 53405 262-***-****

Front Desk Coordinator Neurology Clinic, Receptionist, Scheduler, Data entry, Intake/Chart Coordinator, Customer Service Specialist, Medical Assistant training, Charge Entry backup, Secretary, Medical Billing Assistant, Microsoft Word/Excel

SUPERVISOR FRONT OFFICE OPERATIONS 2002-2007

Medical Support Services, Inc. - Charity Brown Office Manager

1100 Commerce Drive Suite 119 - Racine, WI. 53406 262-***-****

Supervisor of Front Office Coordination, Secretary, Receptionist, Scheduler at pediatric therapy clinic providing Speech, Physical and Occupation therapy for special needs children, Event Coordinator,Voluntary Chairman Annual Children’s Christmas Party for the years 2003-2006, Microsoft Word/Excel

EXECUTIVE SECRETARY 2000-2001

Unico, Inc. - Joseph Glover, Vice President Marketing and Sales

3725 Nicholson Road Franksville, WI 53126 262-***-****

Executive Secretary for Ten Executives, Customer Service and Information Specialist, Data Entry, Product Quality Assurance for 250 clients in 10 Western states to assure satisfaction,Marketing and Sales Assistant, Coordinator of Yearly/Monthly/Daily Sales Spreadsheet, Monthly Goals,Microsoft Word/Excel/PowerPoint

Education

1996-1997 UW La Crosse University La Crosse, WI.

Education Major – Elementary Grade School Music Teaching

Active in Computers, Art, Music, Special Needs Advocate, Community Service

1997-2012 Racine/Kenosha Gateway Technical College WI.

Currently one night per semester for Human Services Associate Degree

Majored in Nursing for a year and a half

Interests

Fitness, Human Relations, Computers, Reading

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