Management Administrator
Resume:
CAROL ERHART, NHA
BRIDGETON, NJ ***02
CELL 856-***-****
*****@***.***
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SUMMARY
Health care administrator with 25 years of experience in long term care setting at the facility and corporate level. Skilled in operation and developing leadership of strong management team, with sound business and management practices, to position facilities for long-term growth, profitability and strong community relationships. Successful in improving financial performance, patient satisfaction, quality outcomes, and employee and physician relations. 14 years experience as Nursing Home Administrator in the states of F.L., S.C., V.A., N.J, P.A., D.E. Licensed as preceptor in the state of Florida.
PROFESSIONAL EXPERIENCE
Revera June 2010 – Nov 2011
Linwood Care Center
Administrator
• Developed CHF Program.
• Developed and implemented ACO strategic planning for Linwood Care Center.
• Increased Medicare revenue by 35%, increased case mix and Medicare certified 16 bed vent unit.
• Recipient of 2011 AHCA National Quality Bronze Award
• Recipient of Revera QE Dreams Come True Award
• Organized, 5K Run, Race, Festival to benefit nonprofit hospital referral source
Extendicare March 2009- June 2010
Dresher Nursing & Rehabilitation
Administrator
• Build and develop managed team.
• Implement new company QIP process.
• Plan, develop, organize, implement, evaluate and direct the facility's programs and operations.
• Work closely with Director of Nursing, to ensure strong patient care and satisfaction throughout the facility.
Arbor’s of New Castle
Traveling Administrator 120 bed facility
• Increased Medicare revenue, improved profit margin
• Facility was removed from Federal Monitoring
• Increased census from 92% to 98 %, double Medicare and Managed care case mix. Average rate of $504.00.
• Prepare team for new QIS survey.
Golden Living December 2007 - March 2009
Stenton, Executive Director 94 bed facility / Traveling Administrator, PA, AL
Golden Living – Stenton, 90 bed facility located in Philadelphia, PA. Areas of responsibility include: regulatory, physical plant, fiscal, employee and resident relations.
• Develop management team
• Increased Medicare revenue, double case mix.
• Increased CMI score 1.39 as of 5/1/07 currently 1.54.
• Increased profitability 500,000 in profit as of 5/08
• Organized “Be Proud Celebration” which was covered by 2 TV stations, received Corp, State and National
recognition on AHCA website.
• Decreased turnover currently at 34%.
Saint Barnabas HealthCare System September 2006 – December 2007
Cornell Hall Administrator 177 bed facility
Cornell Hall Nursing and Rehabilitation Center, 177 bed facility non-for profit located in Union, New Jersey. Areas of responsibility include: regulatory, physical plant, fiscal, employee and resident relations.
• Develop management team
• Increased Medicare revenue
• Improve Resident and Employee Satisfaction
• Zero clinical deficiency annual survey and Advisory Standards.
Northport HealthCare Services 2004 - 2006
St. Augustine Health and Rehabilitation Center
Administrator - 120 bed facility
St. Augustine Health and Rehabilitation Center, 120 bed facility for profit facility located in St. Augustine, Florida. Areas of responsibility included: regulatory, physical plant, fiscal, employee and resident relations.
• Developed strong management team.
• Decreased Overtime utilization.
• Increased Medicare revenue from $135,000 to $350,000 per month. Increased average RUG score from $284 to $370 within 3 months of arriving at facility.
• Annual survey within 3 weeks of arrival with no substandard level cares deficiencies.
• Developed management team
• Increased Medicare revenue
• Improve Resident and Employee Satisfaction
• Improved Q mix.
• Improved quality of care of the residents, which is reflected in the quality indicators.
• Improving community relations.
Lexington Court Nursing & Health and Rehabilitation Center 2002 - 2004
Administrator - 196 bed facility
Lexington Court Nursing & Rehabilitation Center, 196 bed facility for profit facility located in Richmond, Virginia. Areas of responsibility included: regulatory, physical plant, fiscal, employee and resident relations.
• Increased revenue, profitability, Increased payor mix
• Improved relationships with State Agency's.
• Zero complaint surveys for over 1 year.
• Zero substandard quality of care deficiencies. (including a federal oversight survey)
• Eliminated agency utilization.
• Developed strong management team.
• Appointed to Virginia Advisory Board to DMAS transportation. As a member of the board, negotiated the contract language and rules as they relate to Skilled and Assisted Living Medicaid residents transportation for the state of V.A. Appointed by the V.A. Healthcare Association.
EDUCATION
Mercer University
Bachelor of Arts, 1988
Emphasis: Human Resource Business Management
PROFESSIONAL ORGANIZATIONS
• Currently licensed in NJ and PA
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