Arletha Meeks
Forest park,GA
My strong initiative and exceptional organizational skills,combined with my ability to work well under pressure, will enable me to make a substantial contribution to your clients. I believe that a challenging environment such as yours will provide me excellent opportunities to best utilize my skills while contributing to the customers' solutions and request.
* Maturity,honesty;ability to look at challenges as opportunities.
* Efficiency; reliability; accuracy in handling customer service
duties.
* Knowledge of general office procedures.
* Ability to communicate in professional and customer oriented manner
over the phone and in person.
* Highly motivated and driven employee with a reputation of getting
things done.
* Proficient in Microsoft Word, Excel, and Outlook
* Excellent work ethic.
Steinmart 07/2011 current customer sales and service encludes helping customer find idems answer any questions the customer might have about products,cashier/sales.
Community 08/2009/ 02/2011 WORKS In home health care, taking care of clients in their own home,preparing meals,cleaning and cooking, USA800 11/2009/05/2010 Promotional Sales and Services for Cricket wireless services.inbound sales calls for cricket wireless customers,ten-fifthteen sales aday.
Accent Marketing 09/2007 to 03/2009
Customer Service Representative Kansas City, MO
*Inbound/Outbound calls to sprint customers in regards to accounts services.
* Provided customer satisfaction through effective and timely
resolution of a variety of customer inquiries.
* Appropriately disbursed adjustments and account credits in
accordance with policy.
* Sold wireless products to new customers.
* Upsale six to eight sales per day.
Decision Marketing 02/2004 to 12/2005
Outbound Sales Representative Kansas City, MO
* Appointment setting calls to home owners/buyers refinance homes.
* Demonstrated positive and cooperative behavior with customers and
coworkers.
* Meet department productivity, quality and sales standards.
* Analyzed and responded to information request and resolved routine
complaints.
Greater Expectations 12/2002 to 01/2004
Appointment Setter Kansas City, MO
* Actively generated business revenue while developing the sales
experience.
* Consulted with the client and customers needs and desires to properly
place them in the correct social club.
* Meet and exceeded daily standard of ten appointments per day.
AT&T Teleservices 10/2000 to 07/2002
Customer Sales and Service Peoria, IL
* Made Inbound/Outbound calls to potential customers to acquire new
revenue.
* Processed client's account to completion and closing.
* Maintained monthly quota.