Resume 2009

Bernadette d. Ayala

**** ******** **. *******, ** 77009 713-***-**** Cell: 832-***-**** Email: ***************@*****.***

Personal goal

To Secure a challenging and regarding opportunity with a progressive, stable organization in the organization in the Houston area. I am open to a position utilizing my current skills and/or a program of training, as needed, to keep me up-to-date.

experince

Oct. 2008 – March 2009 Girl Scouts of San Jacinto/ Temp Agency Office Team Houston, TX

Registrar

· Accepted registrations for events and summer camp, through the mail and over the phone.

· Took phone calls from the Troop Leaders

· Answered e-mails from Troop Leaders

· Sent out confirmations via-e-mail and mailed them

· Prepared rosters for events and sent them to the vendors & registration manager

· Set up refund transactions on the computer log

Nov. 2007 – Aug. 2008 Peoples Trust Credit Union Houston, TX

Teller

· Customer Service

· Process deposits and withdrawals

· Issued certified checks, credit union checks, and temporary checks

· Balance the tellers drawer

· Identify and sell products and services beneficial to the customer’s needs

· Assist fellow employees when needed

Dec 2006 - April 2007 Wachovia Bank Houston, TX

Teller

· Customer Service – Inside and Outside Customers

· Process deposits and withdrawals

· Issued official checks and money orders

· Performed lobby bank functions

· Balance teller drawer.

· Identify and sell products and services beneficial to customer’s needs

· Night drop custodian

June 1998 – Dec 2006 Randall’s Houston, TX

Cashier

· Took utility bills payments.

· Held Responsibility for balancing cashiers drawers.

· Provided Customers with Western Union Services.

· Made Copies of Keys

· Maintained record of Defensive Driving DVD Rentals.

· Issued State Registration Stickers.

· Responsible to open and close Courtesy Booth.

· Helped customers with anything needed.

January 1998 – June 1998 Fiesta Houston, TX

Cashier

· Assisted Customer with anything needed.

· Maintained Station.

· Responsible for balancing drawer.

· Assisted Manager with Tasks.

· Rearranged stock and displays for Holidays and special sales

November 1996 – January 1997 Toys R Us Houston, TX

Seasonal Cashier

· Cashier during Holiday Season

· Took all refunds.

· Checked out customers.

· Responsible for balancing drawer.

Education

GED/Graduated 1997 Jefferson Davis High Houston, TX

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