Customer Service Sales
Resume:
Chrishana Reed
********@*****.***
Objective
A positive, self-motivated fashion student seeking to expand retail and customer service experience. Seeking challenging and rewarding career with a retail company to utilize my interpersonal skills along with my professional expertise towards the growth of organization.
Skills
• Good filing & organizational skills
• Experience in handling money
• Exceptional customer service & interpersonal skills
• Ability to multi-task in a
fast-paced environment
• Strong merchandising skills
• Proven organizational & analytical skills
• Ability to interact with customers & assist their needs
• MS Office(Word, Excel & PowerPoint)
• Trained on using cash register & POS
Employment History
Sales Associate 2010
Fashion Image
• Helped consumers with general promotions in store and all store products
• Delivered outstanding customer service by extending help in locating required goods
• Maintained friendly and professional behavior with customers and co-workers
• Managed all complaints from customers with sensitivity
Shampoo Tech 2009
The Hair Architects of Houston
• Prepared clients for selected service and performed relaxing head massages
• Assisted in any and all needs of other stylists
• Provided customer service by soliciting sale of new or additional services or products
• Determined charges for services requested
• Conferred with customers by telephone and in-person
Sales Associate 2008
Forever 21
• Welcomed and greeted customers in a courteous and professional manner
• Organized and maintained floor and displays in a first-rate visual presentation
• Handled tasks of offering new arrivals and bags to customers
• Responsible for assisting customers in the fitting rooms
Education
The Art Institute of Houston September 2012
Pursuing Bachelor of Science Degree with a Major in Fashion & Retail Management
References
Available upon request
Contact this candidate