Customer Service Sales

Kemya Amos

** ****** ******

East Orange, New Jersey 07017

973-***-****

*********@*****.***

EXPERIENCE

East Orange Community Charter School East Orange, NJ

Child Care Worker (Volunteer) 2009 - 2010

• Worked with head start and early head start, ages 5 months to 4 years

• Participated in school activities, cleaning and light teaching

• Monitored children while going on walks, playing, eating and sleeping

• Instructed children in health and personal habits, such as eating, resting and toileting

• Assisted in preparing food for children and served meals and refreshments to children

• Read to children, and taught them simple painting, drawing, handicrafts and songs

City of Orange Orange, NJ

Crossing Guard 2003 - 2004

• Guided vehicular or pedestrian traffic at street and railroad crossings and construction sites

• Communicated traffic and crossing rules and other information to students and adults

• Monitored traffic flow to locate safe gaps through which pedestrians can safely cross streets

Sears Livingston, NJ

Sales/Marketing Associate 2002 - 2004

• Provided outstanding customer service by greeting and acknowledging every customer

• Maintained solid product knowledge and an awareness of all promotions and advertisements

• Assisted in floor moves, merchandising, display maintenance, and cleaning sales area

• Assisted in processing and replenishing merchandise and monitoring floor stock

• Aided customers in locating merchandise and communicated customer requests to management

Chili’s Elizabeth, NJ

Waitress/Expo Hostess 2007 - 2008

• Made sure the food is prepared properly according to the customer’s order

• Took orders exchanging food for cash and informed customers of daily specials

• Checked with customers to ensure that they were enjoying their meals and took action to correct any problems

• Explained how various menu items are prepared, describing ingredients and cooking methods

• Prepared checks that itemize and total meal costs and sales taxes

• Presented menus to patrons and answer questions about menu items, making recommendations upon request

• Removed dishes and glasses from tables or counters, and take them to kitchen for cleaning

• Served food and/or beverages to patrons; prepare and serve specialty dishes at tables as required

• Stocked exposition areas with supplies such as coffee, food, tableware, and linens.

EDUCATION

Essex County Learning Link East Orange, NJ

Diploma 2006

References Available Upon Request

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