Customer Service High School
Resume:
Lynn Duong
The Colony, TX 75056
*********@*****.***
Objectives
To secure a position with a well established organization and to gain good work experience in a long time structured company education.
June 2009 | High School Diploma
August 2009 | Collin County Community College
• Majoring in Nursing/Health Science.
Experience
May 2008 –November 2010| Office Depot
2640 Old Denton Rd, Carrollton, TX 75007
• Interacting with customers.
• Counting and Balancing all registers.
• Two years of cashier experience.
• One year and 6 months of copy print & design specialist. It includes working with Word, Publisher, Excel, and Photoshop. Also working with copiers and fax machines.
• Sales Associate
November 2010 – September 2011| Capital One Bank Call Center
3939 W. John Carpenter Frwy, Irving, TX 75035
October 2011 – Present| Wells Fargo Bank Call Center
9 Village Circle, Westlake, TX 76262
• Assisting customers with banking needs.
• Provide excellent customer service
• Accessing multiple systems at once, per customer’s needs.
Skills
I am a fast learner, and I’m willing to work hard to get to where I need to be. I cooperate very well with others and have many years of experience dealing with customers. I can handle complex issues, and I have excellent communication and multitasking skills. I am also very knowledgeable with the banking industry. I can speak two languages very well, English and Vietnamese. My average wpm is 65, and I know how to use Microsoft Office very well.
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