Travel Support Clerk

Anthony Polcari ** Clearview Road, East Brunswick, NJ, 08816 mailto:*****@*******.*** H 732-***-**** F (732)257- 7871

OBJECTIVE: To obtain a challenging position working as a customer service representative or a similar situation using the experience obtained in previous employment.

EDUCATION & TRAINING: Middlesex County College, Edison, New Jersey-(Software Technology Specialist) 8/2009 – 2/2010 Middlesex County College, Edison, New Jersey – 2 Years 1976-1977, 1979-1980 Pfeiffer College, Misenheimer, North Carolina – 2 Years 1977-1979

PROFESSIONAL EXPERIENCE: American Express Travel, North Brunswick, New Jersey 1996 - 2009

Responsibilities: .Met all deadlines and responsible for assuring all necessary information and documentation was received at corporate on time. • Created a Training Manual outlining the job responsibilities for training back-up help. • Packaged, invoiced, sorted, labeled, recorded, e-mailed, entered UPS/Fed Ex/Delivery of air/train tickets, passports, daily corporate tickets, to Johnson & Johnson corporate employees worldwide. • Received sorted and delivered express deliveries, passport deliveries and mail deliveries. • Data Entry entered and updated profiles. • Daily preparation of list of tickets being sent to J & J Companies • Responsible for inventory control and ordering of all toner and supplies for office machines. • Responsible for fixing machinery before repairmen were called saving money for company, i.e.: fax machine, copy machine, printers, computers, UPS and Fed Ex machines; recycled all old toners. • Responsible for upgrading all machines by disc instead of calling a technician.

PRIOR EMPLOYMENT; 1986-1995

Kravet Pharmacy, Manager, Spotswood, New Jersey Responsibilies: • Handled inventory control, stock, orders, supplies, Cahier, Lottery Machine • Attended Gift Shows • Set up sales • Supervised employees SKILLS Microsoft Word Microsoft Excel Microsoft Access Microsoft PowerPoint Microsoft Outlook Excellent time management skills and ability to be flexible Team player and works well with others

AWARDS

2003 Pacesetter award from American Express - to the top 5% of employees worldwide.

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