Customer Service Sales

LeTonya T. Williams

*** ********* ******

Fairburn, GA 30213

Ph:404-***-****

*********@***.***

Professional Objective

Seeking a position to utilize my expertise and knowledge, in customer services, retail sales, supply chain management, transportation and logistics with a growing company or organization.

Professional Profile

Resourceful professional with high-energy and a cross-functional background who has been recognized as a hands-on, pro-active troubleshooter who can identify problems, formulate strategic plans, initiate change and implement new processes in a challenging and diverse environment.

Experience

Coaster of America

Fayetteville, GA

Customer Service Representative 10/2010-

Maintain accounts in South Carolina and North Carolina territory assist dealers as well as processing orders, maintaining shipping orders and tracking distribution, preparing reports from shipping invoices and processing orders for approval and declines. Operates a multi-line system incoming and outgoing calls with a average of 150-300 daily. Maintains strong personal ethics and high level of service.

William Wrigley Jr.

Columbus, GA

Territory Sales Manager 07/2004-09

Account base position with mass merchandisers, grocery and drug accounts. Providing superior communication, negotiation and presentational skills. Created and prepared daily and weekly reports to Regional Managers for existing accounts including retail outlets and wholesalers. Seeking out retail accounts in assigned territory.

Lowes Homes Improvement

Fayetteville, GA

Kitchen Cabinet/ Home Décor Sales Specialist 06/2002-04

Responsible for providing superior customer service, achieving sales budget in assigned areas and merchandise maintenance. Knowledge of CAD and 20/20 programs for cabinet designs and strong ability to demonstrate skills related to project selling and coordinating with vendors. Had a strong understanding of company’s mission, purpose, goal and the role in achieving them.

LeTonya T. Williams

*********@***.***

404-396

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Windows Etc.

Fayetteville, GA

Sales Manager/ Sales Representative 10/1999-02

Assisted owner in planning and executing of start-up window treatment business. Applied knowledge of graphic design to consistently meet or exceed company and individual goals in annual sales and installation. Assisted with a total of 500,000 dollars in window treatment installations. Initiated marketing strategies and promotional calls to potential customers and businesses. Consulted with clients to determine needs and priorities. Maintained and verified receiving log for incoming and outgoing shipments of products against original order.

Cascade Magazine

Fayetteville, GA

Publisher/ Sales Representative / Graphic Designer (freelance) 04/2001-02

Created and published an advertisement magazine for local merchants in a progressively growing metropolitan area in Atlanta. Advised clients of effective marketing techniques and performed demographic surveys to target potentional customers. Represented clients including Hank Aaron’s BMW auto dealership, State Farm Insurance, and Century 21 Realtors.

Airtrain Airways

Atlanta, GA

Flight Attendant 06/1997-99

Conducted all aspects of domestic flight services for passenger’s safety and airlines security. Maintained and operated excellent records of passenger and airlines relations while in compliance of FAA guidelines, polices and regulations.

Education

Bachelor of Art, Graphic Design, 1996

GPA 3.68

Ringling School of Art and Design

Sarasota, Florida

References upon request

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