Customer Service High School

Christophe Claudepierre

**** ********* ***** # * ***** Beach Florida 33141

Home Phone 305-***-****

Email : ********@*******.**

WORK EXPERIENCE

**/** - *** ***** ***** resort and spa Miami Beach 4833 collins av 305-***-****

Guest services and Bell-man

12/09 - 05/11 Palms Hotel & Spa Miami Beach 3025 Collins Av.Phone 305-***-****

Guest services and Bell-man

11/08 - 01/10 Alexander Hotel - Miami Beach 5225 Collins av.phone 305-***-****

Guest services and Bell-man

05/07 - 05/08 Sonesta**** Bayfront Hotel - Coconut grove 2889 Mc farlane Rd.phone 305-***-****

Guest services and Bell-man

07/04 - 10/04 Chaîne Lucien Barrière - Hotel du Golf **** Le Mont Canisy Deauville14800 france. 02 31 14 39

Night Concierge,Driver of Limousine.

08/00 - 01/01 Beach House Hotel - Bal Harbour*** 9449 Collins Av.phone 305-***-****

Bell-man and Valet.

07/98 - 04/00 Intercontinental Hotel**** – Miami 100 Chopin Plaza.phone 305-***-****

Uniformed Services Representative,bell-man

Perform Fonctions in guest assistance up to company’s standarts.

Luggage handle.

Guest general Information.

Selected to train new Employees. Deliver guest messages.

03/97 - 07/98 Crowne Plaza Newport Beach Hotel - Miami Beach 16701 Collins Av.phone 305-***-****

Guest Services Representative.

Same as Intercontinental.

08/97 – 07/98 Westgate Resorts . Miami Beach 16701 Collins Av.phone 305-***-****

Concierge Part Time.

OBJECTIVE

Secure a position where my customer service skills can be used to the fullest potential and further my development in that hotel industry.

EDUCATION

Miami Dade Community College Wolfson Campus. Course of study, English.

CFA Business school Epinal, France. Course of study, Business.

Vagney High School, France. Course of Study, Basic Course.

LANGUAGES

04/00 – 07/00 Studied Portuguese in Brazil.

I am fluent in French, English and Spanish.

I am intemediate level in Portuguese and some Italian.

REFERENCES

I have received an extraordinary number of Guest and hotel recognition for a high level of customer service, speciality of the Crowne Plaza and the IHC Miami where I reached very high scores during the measuring of the company.

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