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Human Resources intern

United States
May 30, 2010

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Shanshan(Susan) Zhang

Address: *** ******* ***, *******, ******** 48912

Phone: 517-***-**** E-mail:


To obtain an HR intern that can leverage my experience in staffing, compensation and office work. I would like to share my enterprise experience at IBM, hoping my human resources as well as administration experience could contribute to our HR organization.


• Professional experience in staffing, compensation and administration

• Excellent skills in Microsoft Word, Excel, PowerPoint, Adobe, Lotus Notes, Eviews, Mini-tab

• Native speaker of Chinese, fluent in English


• Michigan State University Sep 2009 –Present

Master in Human Resources and Labor Relations

GPA: 3.8/4.0

• Nanjing College for Population Program Management (China) Sep 2002 – July 2006

Bachelors in International Trade

GPA: 91.5/100


IBM Nanjing Branch, Nanjing, China Mar 2007- Aug 2009

HR Assistant

• Maintained branch’s talent pool and database. Screened candidates for different BUs through internal databases, headhunting firms, and employee referrals. Arranged candidate interviews and recorded evaluation from. Informed personnel policies to hiring managers.

• Coordinated local HR work and reported to headquarters, from security, public relations to workforce evaluation and HR budget. From 2007 to 2009, coordinated yearly blue care project and campus hiring independently. Besides, in charge of other HR authorities, club activities, and employee engagement. Through these, improved employees’ cohesiveness to higher extent and strengthened abilities of vendor and customer relations.

• Supported human resources trainings. Arranged, coordinated and organized business trainings, development classes, and employee orientations. Monitored and evaluated their effectiveness.

Jiangsu Provincial Foreign Affairs Service Center (HR staffing company), Nanjing, China

HR Assistant Feb 2006- Feb 2007

• Operated HR e-systems skillfully. Maintained personnel files, compensation plans and employment records. Resolved employee inquiries regarding labor contract, payroll and benefits. Gained deep understanding of personnel management through these work.

• Processed payroll. Verified employees’ earning information in payroll system, calculated monthly pay in Excel and issued monthly paychecks and statements. Very detail-oriented work experience.

• Ensured multinationals compliant with Chinese labor law and regulations. Informed obligations to maintain fair employment relations in their hiring and practices. At the same time, accumulated knowledge and experience of how multinationals select and retain their talents.

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