Customer Service Administrative Assistant

Jean A. Snyder

*** ********** **** ******* *****, FL 32117

386-***-**** ******.*****@*****.***

Environmentally Aware: 25+Active Involvement in Water Quality, Conservation and Growth Management Issues through Study Leadership in the League of Women Voters of Volusia County and Awareness of the Political Realities Facing These Issues – I want to work for You!

Customer Service oriented with over 25 years of experience and skills to: develop small and large venue events, create teams of volunteers to recruit others to serve, or coordinate volunteers to accomplish the tasks at hand, skilled on all Microsoft Office programs and able to create design elements, power-point visuals and Excel charts and graphs. Self-motivated, able to brainstorm and multi-task, willing to seek alternative plans if needed and respond as a team player working on the goals of the organization.

CORE COMPETENCIES

Event Development & Planning Skills Journalist and Graphic Designer

Environmentally Focused Speech Maker

Administrative Office Skill Sets Researcher

Able to Multi-Task Able to think “Outside the Box”

Group/Team Development Striving to Educate and Fight for Our Environment

PROFESSIONAL EXPERIENCE IN THE COMMUNITY:

My professional experiences have been working for the Department of Student Activities and the International Student Services Department at Embry-Riddle Aeronautical University as a University staff member for nearly 34 years before voluntarily leaving their employment after 30 of us were downsized.

But my experiences in the League of Women Voters of Volusia County and as state Secretary for the LWV of Florida served me well to see both local and regional influences politics has on saving or damaging our natural environment.

Long before I became local President, I headed the study teams for four local program studies – all relating to water, and growth management. These studies and concensus questions agreed upon by our local league, has drawn the League Natural Resources Program into true focus. We are now able to fight the fight; and keep the real information flowing to the community about these important issues.

Yes, after all that time, I’m considered an “experienced employee” but I have several years left of passions for conservation and the willingness to fight against big business and the developers. Let me work for you.

Formal Professional Experience:

Program planning for 450-800 international student at least 12 times a year to include budget planning, goal planning and assessment including community-wide events, small venue Lunch and Learn programs, and cultural exposure opportunities.

Developed Student Leadership Team opportunities for a multi-cultural group of students, training them to set their goals and plan their year-long events and projects.

Second staff member in office to interview and facilitate paperwork for all insured international students covering accidents and illnesses; communicating with all agencies and insurance intermediaries. Followed up as needed.

Designed and developed print masters for: The Student Handbook, Homecoming theme-based posters and flyers, orientation newspapers, designed and had published poster-sized activities calendars.

Time Management, goal setting and team challenges were faced as part of the job of University Yearbook Advisor, a position held for 18 years.

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Effectively hosted the ERAU co-founder, J. Paul Riddle for eight (8) years, to include logistics of stay, developing special venues for interacting with the students, and transportation needs.

Created a newspaper archives for the student newspaper which included issues from 1962 - to 1985. The archival process continued through computer storage from that time forth.

EMBRY-RIDDLE AERONAUTICAL UNIVERSITY, Daytona Beach, FL 1977-2011

Publications Specialist/Administrative Assistant, Department of Student Activities

Volunteer Network Coordinator, Department of Student Activities

Publications Coordinator, Department of Student Activities

Activities Coordinator and Admin Assistant, Department of International Student Services

Staff Assistant, Parking and Traffic Services Office, Department of Safety

EDUCATION

Bachelor of Arts (BA), Communication/Arts, University of West Florida, Pensacola, FL

Graduated Cum Laude

Associates of Arts (AA), Liberal Arts, Daytona Beach Community College, Daytona Beach, FL Graduated Cum Laude

COMMUNITY INVOLVEMENT

League of Women Voters of Volusia County: Past President

United Methodist Women, 1st United Methodist Church of Port Orange Past Unit President

Former member of the United Way of Volusia/Flagler Counties Volunteers Advisory Committee for 7 years

Reference sent upon request

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