Medical Assistant Customer Service

MARIA OLVERA

***** *. ******** **. | Posen IL, 60469

708-***-**** | *****.********@*****.***

OBJECTIVE

To obtain a career working as a medical assistant to further my knowledge of the healthcare industry.

EDUCATION

Sanford- Brown College, Tinley Park, IL 2010-2011

Pursuing Medical Assistant Certificate

GPA: 3.0

Coursework Completed: Medical Terminology, Anatomy & Physiology, Health Records, Coding and Reimbursement, Pharmacology, Hematology, Medical Law and Ethics, Medical Laboratory Procedures, Clinical Procedures, Safety in the Healthcare Environment

South Suburban College, South Holland, IL 2009- 2010

Completed Certified Nursing Assistant Program

GPA: 3.0

SUMMARY OF SKILLS

Medisoft

Bilingual: Spanish and English

CPR Certified 2010

Microsoft Word, Excel, PowerPoint

Vitals

TB and immunization shots

Blood Draw

Glucose Testing

EKG Procedures

Urine Samples

Injections

Specimen Collection

Filing Charts

Admitting Patients

Taking Patient History

Data Entry

Charting

Spreadsheet

Billing and Coding

Wound Care

Inventory

WORK HISTORY

DR. Tinsley & Associates,Chicago, IL February 2011-April 2011

Student Medical Assistant

Assisting Physician with Patients

Prepping Patients for Procedure

Charting and Progress Notes

Light Billing and Coding

Auntie Anne’s, Orland Park, IL August 2010- Present

Shift Manager

Promoted from Crew Member to Shift Manager

Responsible for making pretzels and preparing condiments

Provide quality customer service while processing sales transactions

Fatatellas Pizza, Tinley Park, IL October 2009-June 2010 Cashier

Maintained a sanitary work environment

Answered phones and placed carry out orders

Market fine Jewelry, Alsip, IL January- 2007- October -2008

Sales Associate

Primary duties involved selling and cleaning jewelry

Responsible for aranging jewelry in display case

Assisted with maintaining an accurate inventory record

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