VICTORIA KITZ
** ******** ******, *** * WAPPINGERS FALLS, NY 12590, 845-***-****, ********.****@*****.***
EXPERIENCE
*/*/**** ** ******* Lowe’s Home Centers Poughkeepsie, NY
DEPARTMENT MANAGER
• Report to zone manager and delegate responsibilities to associates
• Received recognition from DM and DLPM on having the only department that achieved the company percentage in inventory accuracy and capture rates
• Managed three departments with due diligence
• Improved sales with smooth transition into new product structures
• Responsible for loss prevention, inventory control, and merchandising
10/25/2004 TO 4/1/2006 Lowe’s Home Centers Poughkeepsie, NY
LOSS PREVENTION SPECIALIST
• Successfully met and overachieved quota for internal investigations
• Met and exceeded inventory goals for district with regional recognition
• Invited to speak at district meeting of my methods in obtaining the highest amount of successful internal investigations that saved the company more than $30,000
• Assisted all departments as needed with particular patterns and unusual circumstances related to loss prevention
4/1/2004 TO 9/20/2004 PepBoys DC Chester, NY
LOSS PREVENTION OFFICER
• Monitoring CCTV/EAS Detector/Metal Detector
• Front desk help including phones, checking in visitors
• Responsible for checking in/out trucks, inspections, maintain log of events
8/25/2001 TO 8/25/2003 Advance Auto Parts Newburgh, NY
INVENTORY SPECIALIST
• Responsible for inventory control and merchandising
• Responsible for merchandising/setting of plan-o-grams by deadlines
• Sales and customer assistance/ knowledge of auto parts
1/1/2000 TO 8/20/2001 Robin’s Wholesale Fruit and Produce New Paltz, NY
DATA ENTRY/SALES
• Answering multi-line phones
• Taking orders from clients
• Selling sills and a basic knowledge of product
• Pricing of special orders
• Data entry/10 key
EDUCATION
JANUARY 2008 - DECEMBER 2009 Herkimer County Community College Herkimer, NY
JANUARY 2010 – MAY 2011 Barton County Community College Great Bend, KS
SKILLS
• Microsoft Office
• Strategic Analysis
• Leadership