Project Manager Management

PRAKASH RAO M-647-***-**** ************@*****.***

OVERVIEW

A creative thinker who brings vast knowledge and expertise to bear on any project. With a never say die attitude ; a solution will always be found and deadlines will be met.

SUMMARY

Project Manager with approx. 15+ years of Project Management and code Development skills

Managing Portfolio of 160 Projects worth $20MM.

Managed large scale initiatives from conception to delivery

Expert in executing 6+ multi-projects concurrently

Extensive experience on various SDLC Methodologies like CMMI, ITIL,RUP, Quest, Process Toolbox and Method/1, Waterfall, Scrum, Agile

Excellent experience in managing off-shore /on-site resources and vendor management

Proficient in IBM Mainframe, AS/400 and Web Technologies

Excellent Project Management skills with strong communication and interpersonal skills

Pursuing PMP

Project Management Skills:

Resource Management, Data Migration/ Conversion, Implementation Management, Infrastructure Delivery Management, Integration, Data Analysis, Performance Management, Disaster Recovery, Business Continuity, Help Desk Setup, Database Administration, Process Improvement and, Managing and setting up Infrastructure for Mainframe Test Environment.

Processes:

Application Solution, Data Warehouse, Business Re-engineering, Distributed Application Development, Information Strategy Planning, RAD – Rapid Application Development, Value Stream Assessment, Web Development, Web Maintenance.

Technical Skills:

Operating Systems:

UNIX, SOLARIS 2.6/6.2, AIX 4.3, Windows NT 4.0/3.5, Windows XP/2000/98/95/3.11, DOS 6.0, MVS/ESA ES9000, IBM 4690, AS/400

Configuration Management & version control systems:

Clear Case, RUP, SCCS, VSS(Visual Source Safe), Perforce, PVCS, CVS.

Languages:

Visual C++ 5.0/1.5, C, Vs COBOL II, Perl 5, Java 1.2, JCL

Databases(RDBMS and Hierarchical ):

DB2 v8.0, SQL Server 6.5/7.0, Oracle 6.x/7.x/8.x, Ingres RDBMS 6.2, IMS DB/DC

Web Technologies:

ASP, JSP, HTML, XML, IIS, WSAD v5.0, Dream Weaver

Software Methodologies:

ClearQuest, File Aid, TSO/ISPF, SPUFI/Platinum, Intertest, QMF, Adobe Photoshop 4.0/5.0, Access 97, ANT, VMS

Work Experience

Base Information Management - Project Manager Dec 11– Tilldate

Enterprise Client Solutions is responsible for delivering solutions for Personal & Business Accounts and Client Information Management. I am responsible for managing projects from Project Charter until warranty.

Initiating projects and manage the definition of high level scope (Project Charter)

Manage Project Certifications

Provide inputs to the Business Case

Provide superior client experience and strengthen relationship with business partners

Manage project communications including status reports to all stakeholders

Lead project involving large cross-enterprise teams across multiple disciplines

Manage project scope by assessing requirements changes, determining and conveying impact on budget, time and risk.

Develops integrated baseline project plans applying estimating models, documents estimating assumptions, refines plans and manages performance against them.

Manage project costs and budget on MIS

Provide schedule, resource and cost forecasting

Prepare and manage project and implementation plans

Provide senior management with timely updates on project issues

Determining quality standards and oversees the execution/production of project deliverables and management documents

Establishing strong relationships within the solutions team members, internal and external partners

People/resource management with the focus on managing performance, rewards and recognition

RBC, Canada - Project Manager Aug 11– Nov 11

Manage multiple Application development, Infrastructure and, Data warehouse projects development and deployment

Manage support, maintenance projects with onsite-offshore model.

Manage stakeholders expectations and set Project management processes for development and Infrastructure projects

Managing budget and resources

Create a project plan with clear articulation of business outcomes including: desired business outcomes and service level agreements, the metrics to confirm success of those outcomes and the identification of key underlying assumptions, business and technology risks, necessary prerequisite initiatives, required supporting actions and intermediary outcomes

Determine organizational and financial feasibility of the project, including the completion of the business case as appropriate

Resolve issues and conflicts, remove barriers, and resolve minor project issues

Act as escalation point for potential conflicts between direction and project constraints

Manages project scope/requirements changes, multiple and competing demands and priorities determining and conveying impact on budget, time and risk using appropriate fact-based metrics/assumptions

Provide consulting and guidance on project initiatives including business case preparation and developing creative/alternative approaches to problem resolution

Promote innovative or improved methods to get the work done and implements best practices

Supervise project closure initiatives, such as client satisfaction survey and closure analysis

Responsible for creation of a team, outline individual responsibilities

Provide leadership to Project Team and maintains the momentum of the Project

against background of changing and occasionally conflicting priorities

Manage ongoing communication of project status, completing the monthly Project Status Reports and escalating issues to the stakeholders, Sponsor(s), and senior management, as required

Establish and implement enterprise processes related to SDLC within the technology department – primary focus on Change Management & Release Management

American Express, Canada Jan 10 – Jun 11

Project Portfolio Manager

Manage and coordinate the respective portfolio of projects to ensure delivery with a focus on quality, scope, time,budget, Risk and Communication

Establishing and advancing portfolio monitoring processes in collaboration with other groups to ensure projects are delivered to cost and schedule objectives

Suggest and Implement process improvements

Regularly report status and make recommendations viz. Dashboard Report..

Maintenance of project prioritization process, Pipeline, Burnrate project status reporting.

Set deadlines and assigns responsibilities for the shared Project Management resources within the PMO

Technology environment : Clarity, Oracle, SQL, Websphere, Oracle Apps, Mainframe, Cognos, Informatica, Datastage, .Net

Monitor, analyze & summarize the progress of the projects in flight and completed

Ensures project selection is in line with the defined Business objectives/strategies in place

Ensure portfolio budget is not exceeded for the fiscal year

Work closely with groups responsible for project delivery to measure the value delivered through the investments and to enable the ongoing management of the investment portfolio

Take a lead role in developing, implementing, and fostering adoption of IT Portfolio Management best practices within Amex's ITS organization.

Establishing project funding processes and collaborating with business and IT leadership to ensure buy-in and compliance

Providing on-going strategic analysis of the portfolio and crafts recommendations to leadership

Work with project leaders as necessary to identify and prioritize issues and resource risks to projects, making recommendations to IT leadership for resolution

Building and maintaining strong relationships with decision makers across Amex’s business units

Serve as a subject matter expert and assists IT directors to adopt standardized processes and ensure alignment to the overall IT portfolio

Implement credit card reward points solution to Australian market.

EDS / MphasiS Corp. a HP Company, USA Feb 07 – Dec 09

Delivery,Portfolio Manager

Engagement / Project: Western Union Account and Motorola – Delivery Manager - USA

Responsible to manage 60 Business applications, Infrastructure projects, Clarity, Transition to offshore, middleware integration, Data migration and Data warehouse projects. This includes liaison with the Business & IS user group, Quality deliverables of new development, enhancements and day-to-date operations. Manage SOW, RFE, RFI, Proposals.

Develop, support enhance and implement dynamic wealth management applications.

These applications were developed using J2EE, MS .NET, AS400, Mainframe, SQL server, DB2, Crystal and COGNOS, Informatica, Business Objects reporting tool. Interact with users to gather application requirements for new development or enhancements and convert these requirements into necessary development specifications and assign to the developer. Manage review meetings with users, QA team and collect their feedback and sign-offs.

Develop Cost estimations, MS project plan for new applications and manage day-to-day development effort and its status. Responsible to maintain all activities and processes according to PMO guidelines, those are to manage application according to SDLC methodology, Resource planning, Communication planning, Risk planning, Risk mitigation, Issue planning/monitoring, Change management planning, Manage escalation process, Manage effective QA process. Formulated a process, to improve application support and productivity of critical applications

Prepare weekly descriptive Progress reports with necessary charts, graphs for management presentation which is a part of project communication. Presenting reports to senior IT management and user community.

Improving Release management process.

Migrated and upgraded applications to latest version of server environment, J2EE, .NET framework, Oracle and DB2 connectivity, managed migrating Crystal reports to COGNOS.

Managed a process based Application transition to offshore. Involved from the beginning of the project i.e. Business requirement developed Business process flow, System requirement design, Data model, MS project plan.

Hexaware Technologies, USA Jan 04 – Feb 07

Global Project Manager / Sr. Technical Architect

Engagement / Project: CITI BANK – Program Manager – USA, UK & Germany

Java Financial Platform (JFP) – Migrated all the major legacy application to J2EE, Infrastructure projects, implemented the same in USA, UK, Germany and Japan.

Development, Enhancement and Implementation of Credit, Debit Card and Wealth management system includes mutual fund, fixed deposits, various investment products.

Data Migration from Legacy mainframe to Oracle (Created generic application Product to migrate from any to Any Database

Developed and implemented Content management solution to CITI units (Germany) - (J2EE, .Net, VB, Oracle, DB2, Filenet)

Data cleansing and Data Template conversion (Word, Excel, .Net, SQL Server)

Standardized the presentation templates, incorporated best management practices, prepared case studies and White papers

Interacted and negotiated with CXO’s across clients. Brought about a 50% increase in revenue,

Prepare contracts, negotiate costs, follow up costs, manage contracts

Identify, evaluate and manage project / program level issues and risks and drive effective Contingency plans, and take appropriate action to manage program / project changes

Engage applications/systems not previously under Release Management, and establish appropriate release processes for such applications

Engagement / Project: Deutsche Leasing & Finance - Project Manager/Solution Architect– Germany

Managed a team of 40+ members under Global Delivery Model (On-Site, Off-Site and Off-Shore) with leads and programmers, responsible for the development, maintenance, and implementation of 30 client/server, middleware WEB based applications. The applications are integrated with other corporate systems; utilize a mix of J2EE-Websphere, Visual Basic, ASP 3.0, Asp.NET, VB.NET, .NET Framework, Crystal Reports, Informatica, COGNOS, SQL, Oracle

Responsible for the full life-cycle development of each application using waterfall, within the team which includes Proposals (RFP and SOW), Business case analysis, Solution definition, Develop business process models, Project estimation, Planning, Analysis, Design, Construction, Testing, Implementation, Post-Project critique and Ongoing support. Direct the day-to-day efforts of the development team and manage each project from start-up to completion. Work with end-users and senior management to gather project requirements and communicate project milestones and Budget versus Actual Cost analysis. Develop project cost estimates and ensure that projects are completed within budgeted cost.

Guided team members in Requirement analysis, Architecture building, Application design and Data modeling. Implemented SEI-CMMI process, as per client’s guidelines for new projects and several enhancement projects and audited the activities as SQA manager. This helped to reduce the number of problem tickets and issues with a big margin.

Engagement / Project: Cardinal Healthcare USA- Project Manager /Business requirement Engineer

Project scoping, Project guidelines setting, development.

Setting-up efficient resourcing strategy, Identification of project - Project team direction, Status meeting for stakeholders and project team members

Ensured client needs are satisfied by constructing partnerships between the

Project Office, clients, vendors, and subcontractor organizations, and managed the Implementation of these partnerships to ensure positive customer satisfaction.

Provided project leadership to the service delivery team and directed teams to develop

Program, project, product, and business strategies,

Worked with Project Office and delivery organization as a primary point of contact for client needs requirements and expectations with regard to team operations

Engagement / Project: NCO – Technical Program manager – USA

Managed MS Project 2003 plans, was responsible for scheduling and tracking various project work products. Managing MS Project 2003 server and its OLAP products with various reports

Monitor existing process under PMO guidelines and evaluate them on continuous basis to make compliant with NCO development standards.

Manage risk management, Tracking issues and monitoring lesson learned.

Interact with respective initiative leads from various geographical locations and develop prototype plans of the projects.

Develop project test plan with the help of test team using MS Project 2003

Conduct various meetings to collect status on each activity from each team.

Collect sign-offs from the clients on various completed activities.

Prepare status charts for daily management meetings using MS Excel and PowerPoint.

Engagement / Project: AXA insurance – Global Project Manager – Japan

As Global Project development manager, I was managing a global SOA based integration of major insurance companies in Japan (J2EE, Oracle, Microsoft Java, SQL, middleware)

As a manager collected Technical requirements, built requirement document, developed prototype and managed development and implementation activities. This was developed using .Net client and SQL database including help documents under agile methodology.

Prepared a study report with defect analysis on existing AXA organization tools and suggested improvements to ease and have appropriate control on the processes.

I was responsible to evaluate and revamping some area of Change management tools and Project control book to ease the operation and make it user friendly.

Engagement / Project: Royal Sons and Alliance (RSA) Insurance company – Project Manager – UK

Project Abstract: CASE is RSA’s propriety banking and insurance product for Claims. It incorporates automatic claims information gathering (fetching), along with investigation, by integrating with external claims related systems. CASE is developed using BPM and ECM capabilities of FileNet P8 Platform and hosted on FileNet P8 Application Engine.

It interfaces between Host system and FIFI (Find Insurance Fraud Information)

Storage of claim related data and content in dynamically created Folder object

Automatic Work Load Balancing for Claims Adjuster

Launch of Workflow on creation/ updating of Folder object

Uses P8 Content Engine and Process Engine API’s provided by FileNet

Requirement Gathering & Analysis, Analysis and Design, development, Project Management, Planning and High level design, Preparation of Test Plan & Test Cases, Unit Testing and Integration Testing.

Implementation, Quality Control

Past Experience from Jul 1991 till Jan 2004 :

- ICICI InfoTech - Manager / Program Manager - Oct’02 – Jan’04

Development of Loan management soliutions

- Asian Compusoft - Project Manager - Aug’00 to Sep’02

Development of CRM and ERP solutions

- Videocon International Ltd. – Executive IS - Aug’93 to Jul’00

Customization and development of SAP Modules

- Universal Chemicals Ltd. – Programmer Analyst – Nov’92 to Jul’93

- Triochem Products Ltd. – Programmer – Jul’91 to Oct’92

EDUCATION

Graduation in Bachelor of Commerce, from K. J Somaiya College, Bombay university – 1991

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