Administrative Assistant

PROFESSIONAL SUMMARY

Administrative Assistant Professional skilled in supporting management of sales, human resource departments and field management. Personable; with the ability to work effectively with people on all organizational levels and handle confidential matters. Work efficiently in either team or independent setting; solid follow-up and multi-tasking skills. Display the ability to problem solve, and have excellent time management skills. Have the ability to work and learn in a fast pace environment.

PROFESSIONAL EXPERIENCE

Robert Half International Inc.- NY, NY (Temporary)

Weill Cornell Medical College, NY, NY 5/2010

Provided administrative support by answered phones, scheduled appointments

for patients, file management, and paged the nurses and doctors on patients arrival.

Foot Locker Inc.-Edison, NJ

Regional Administrative Assistant (2007-2010) 2005-2010

Provided administrative support to the Regional Vice President and ten District Managers.

Requested and gathered information from District Managers and compiled reports for the corporate office.

•Created a tracking tool which improved daily submissions of FDV reports by District Manager to 90% compliance.

•Compiled store information for special contest and for manager trainer meetings.

•Sent out monthly customer service awards to store associates.

• Assisted District Managers in follow up on stores to managed RTV’s.

• Pulled weekly, monthly, and quarterly sales information off mainframe system.

• Performed extensive domestic travel arrangements done six weeks in advance which projected 30% savings for the year.

• Setup conference calls and managed Regional Vice President’s calendar.

• Regional meeting setups and assembled binders for meetings.

• Created and formatted documents in word and excel

• Tracked all vacation time for RVP and District Managers

• Communicated to team field members via email and text messaging.

• Assisted District Managers with store inventory management.

• Processed and tracked expense reports

• Invoice management and internet research.

• Inputted request for business cards IT requisitions for laptops, cell phones and blackberries.

Foot Locker Inc.- Brooklyn, NY

Personnel Assistant (2005-2007)

•Initiated personnel file campaign which retrieved store associates missing or uncompleted paperwork up to company compliance acceptance of 95%.

•Assisted in compiling performance appraisals /open to hire/succession reports and monthly bonus compensation information.

•Reconciled miscellaneous and relocation vouchers through Point of Service Systems.

•Updated store listing directories, ordered supplies and maintained office equipment

•Liaison with HRDM to ensured that all training programs completed.

CIGNA Healthcare Inc.-Jersey City, NJ 2001-2005

Sr. Administrative Assistant Secretary

Supported three Client Managers and 45 direct reports.

Scheduled meetings, e-mailed correspondence, relayed messages by phone, etc.

Cross-trained to support existing business during open enrollment periods with enrollment kit orders for medical and dental products.

•Calendar Management and travel arrangements.

•Maintained department organization charts.

•Provided assistance to client service specialist in ordering medical and dental collateral material.

•Arranged meetings for different sites via Tele-Video or conference call.

•Relayed messages and e-mail to team members.

•Created, formatted, merged documents in Microsoft Word, Excel and PowerPoint.

•Created and maintained distribution list for manager’s staff.

•Transformed existing book of Business from Excel imported into and imported into Access for more flexible reporting and information purpose. Improved account inquiring response by 99%.

•Correlated training material for workshops and served as back up phone coverage for receptionist.

•Created and implemented a tool for how to obtain “Access password and User Name id’s” for business applications and administrative assistant job functions. This enabled new administrative personnel to learn job functions efficiently.

EDUCATION / ADDITIONAL SKILLS

B.S. Business/Retail Management 11/2009

University of Phoenix

A.O.S. Secretarial Arts 4/1998

Katharine Gibbs School, New York, NY

TECHNICAL SKILLS

Microsoft Word, Excel, PowerPoint, Outlook, Lotus Notes, RDW (Retek),Expenses via PeopleSoft AS/400,SalesForce, and HRIS systems.

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