Quality Assurance Control

Samuel Pulido Jr. ***** Ronald McNair El Paso, TX Cell: 915-***-****

OBJECTIVE: To enhance my knowledge in this field, and to pursue a Challenging career.

QUALIFICATIONS: Bilingual, keyboarding 30 wpm, I have experience in management, and know the importance of being an asset in the work place. Along with my office support experience, I also have superior knowledge of phlebotomy and specialize in difficult draws from pediatrics to geriatrics. Emergency medical assisting experience. I have excellent listening skills and I am proficient with all Microsoft programs.

EDUCATION: 1995-1999 Ysleta High School El Paso 2002-2006 United States Navy Reserves FN (EMT-B, firefighter)E3 Yokosuka El Paso ,TX 2007-2008 Anamarc Educational Institute (Phlebotomy Technician National Certification) NCCT/ NCPT 2008-2010 Associates of arts in general studies 2008-2009 Army National Guard (EMT-B, BCT, CLS) E5

Employment: 11/10- 05/12 Quest Diagnostics-phlebotomist II § Accurately obtain blood samples via venipuncture and capillary collection procedures with minimum customer discomfort. § Provided care to patients whose ages range from infant to geriatric. § Ensures specimen integrity by adhering to the laboratory’s procedures for specimen collection, handling, and processing. § Adheres to departmental policies and procedures to include departmental programs, quality control, quality assurance, and safety. § Utilize technical skills and abilities to perform accurate venipuncture and capillary blood collection. Utilizes technical skills and abilities to accurately handle and process specimens. § Follow laboratory procedures for specimen collection and handling. § Correctly identifies and utilizes proper tubes,containers, transport media, and storage temperature for each test type.

08/07-11/10 Medical Center Labs -Mobile Phlebotomist

§ Visits various nursing homes for complaints, in-service, or new client services. § Coordinates with facilities/physician's offices patient orders and scheduling of patients. § Resolves problems to the satisfaction of the customer. § Demonstrates good judgment in handling situations not covered by written or verbal communication. § Responsible for performing duties within established time frames to the satisfaction of the customer.

04/02- 08/07CTT Lines-dispatch supervisor

§ Prepare trip envelopes for outbound drivers, also process inbound envelopes for drivers. § Daily reports on driver location and all trailer locations. § Receives or prepare work orders according to customer request or specifications. § Collections. § Records and maintains file record, regarding customer request work services charged, expenses and inventory. § Book loads outbound out of El Paso as well as re-loads for drivers in various cities § Calculate rate per mile using pc miler & negotiate pricing. § Confers with customer or supervising personnel regarding questions, problems, or request for services or equipment. § Responsible to make quick and accurate decision's as soon as they arise for the benefit of the company.

Contact this candidate