Assistant

JESSICA M. SLEIGHT

585-***-****

**** ********* ** *** ***

Oviedo, FL 32765

**********@*****.***

OBJECTIVE:

To secure a challenging position that will utilize my proven administrative abilities and valuable experience in project coordination and non-profit work.

SKILLS:

• Proficient internet capabilities

• Highly knowledgeable with Microsoft Office including Word, Excel and PowerPoint

• Superior customer service skills including answering multi-line phone and handling complaints

EDUCATION:

Boston University, Boston, MA – BA in International Relations (May 2008)- Concentration

GPA: 3.4

• Dean’s List: Fall ’07, Spring ‘08

WORK EXPERIENCE:

American Civil Liberties Union of Florida (ACLU) Orlando, FL September 2009-present

Project Coordinator

• Organize ACLU events (i.e. fundraisers, symposiums, town halls) including contacting student groups, press and elected officials; securing space; running workshops.

• Manage client services by answering multi-line phone, handling referrals and offering assistance in completing intake forms.

• Research and compile reports for future projects (i.e. recent report on representation of minority groups in county elected officials)

Ross Dress for Less Casselberry, Fl March 2009- present

Stocker

• July 2009 Star Employee of the Month.

• Receive and sort merchandise, maintain security devices and provide customer service.

Center for International Voluntary Service (CIVS) Nairobi, Kenya Sept.-Nov.2008

Head of Communications

• Analyzed volunteer data; identified opportunities and implemented training/corrective action

• Interfaced/proactively worked with General Manager and CIVS Safari Director on any advertising troubleshooting issues on a daily basis.

• Implemented student outreach campaign reaching over 40 college student organizations in two weeks.

• Responsible for organizing and facilitating weekly meetings as meeting Chairperson.

• Created company business plan for 2009 using analysis of various data from previous business year; presented plan to employees in preparation for Board of Directors presentation.

Massachusetts Victory ‘06 Boston, MA Sept.-Nov. 2006

Field/Canvassing Intern

• Generated packets for canvassing projects around the state.

• Worked election events including rallies.

• Manned front desk answering phones and greeting visitors.

COURSES/CERTIFICATIONS:

Intro to Microsoft Excel 2003 Jan. 2009

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