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Truck Driver

Location:
Miami, FL, 33126
Salary:
negotiable
Posted:
June 21, 2011

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Resume:

CURRICULUM VITAE

PERSONAL DATA:

Name: Bernardo Rafael Grisi Elsner

**** ** * ** ***

Miami Fl 33126

E-mail: ********.*****@*****.***

Date of birth: January 14, 1951

Status: divorced

WORK EXPERIENCE:

2010 – 2011 Elimar

Santa Cruz - Bolivia

Counter

Receptive tourism expansion project

Training services.

2009 - 2009 B & C Transport

Santa Cruz - Bolivia

Private transportation

Incoming tourism

Training services

2007-2008 ROYAL FLUSH

La Paz - Bolivia

General Administrator

Human relations

Training services

2005-2006 Transturin.

La Paz - Bolivia

Operational Supervisor Lake Titicaca.

Customer Service and reception of groups

Controller of guides and operational staff.

Training services.

222

2005 - 2005 Magri Turismo Ltda.

La Paz - Bolivia

Special sales and distribution project

Duration 3 months.

2002–2004 Schneider National, Covenant Transport and

Commercial Carrier Corporation.

Miami, Florida

Transport companies.

Administration and management of data.

Professional driver of heavy equipment.

Transport of dangerous loads

2001-2002 SCIS Air Security.

Miami, Florida

Security.

Control standards of safety and quality companies supplying food for Airlines (Sky Chefs, Gate Gourmet).

Verification of safety seals at the Miami International Airport Terminal upon arrival and before departure of flights.

Supervision and management of security agents

2001 - 2001 American Eagle Airlines

Miami, Florida

Customer Service

Passenger check in

Transportation of passengers inside the ramp of the International Airport of Miami.

Procedures of embarkation and disembarkation.

Count of passengers on Board Airplanes.

Final check and closing door of the aircraft.

1999-2001 Arte & Textura.

Santa Cruz Bolivia

Direction and oversight of design and production of iron wrought furniture and others.

Marketing and development.

1997-1998 Qantas, the Australian Airline.

Miami, Florida

Code share Manager between Qantas and American Airlines.

Personalized care of Quantas passengers

Control of agents checking daily passengers.

1996-1998 Carlson WagonLit Travel

Miami, Florida

General Manager: Administration and management business.

Corporate travel

Main objective: increase sales at agency.

1991-1996 American Airlines Inc.

Miami, Florida

Passenger Services Agent and Operations Manager.

Responsible for opening and/or closing the ticket counter at the airport of Miami.

Supervision and management of approximately 300 agents.

Coordination and day by day control

Elaboration of reports about groups of assigned agents.

Training for new agents.

1987-1991 Karell Travel Inc.

Miami, Florida

Sales Manager

In charge of sales Airline tickets and others.

Corporate accounts.

1981-1987 Servinter Srl.

Santa Cruz Bolivia

General Manager: Administration and management business.

Sale of air tickets, IT s and excursions.

First travel agency, in Santa Cruz, who used computers for the preparation of reports.

First agency made 3 charters with Lloyd Aereo Boliviano city of Arica, leading drivers to bring Taxis Pony. Chile

1976-1981 Cambatur Srl.

Santa Cruz, Bolivia

Marketing and sales manager

Sale of Airline tickets and others.

Organized the first groups to Miami via Lloyd Aereo Boliviano.

1971-1976 Airlines Argentinas.

La Paz Bolivia

Head of reservations

Customer care.

Preparation of report to be forwarded to central office.

Communications.

1970-1971 Miller Weedon Travel.

Johannesburg, South Africa

Sale of Airline tickets and others.

SPECIAL TRAINING AND OBTAINED COURSES:

1972 Training course for calculation of fares and the issued of air tickets in La Paz

Bolivia.

1977 Refreshments training in Germany, Training Center, Lufthansa, German Airlines

1983 Progress update on air procedures specialist for travel agency, Iberia,

Líneas Aéreas de España, Madrid Spain.

1991 Intensive 6 weeks training "SABRE" computer system,

including operational procedures for American Airlines at the Learning Center.

Dallas, Texas.

1994 Intensive training in service to the customer, Subjects included: attitude,

eye contact, body language, managing angry passengers, Human Relations etc.

American Airlines, Learning Center, Dallas Texas.

1996 Intensive training "AMADEUS" computer system.

2001 Required air safety training after the attack of September 11, 2001

2001 Intensive 4 months training to learn driving Heavy trucks and other equipment,

Including Hazardous Materials, explosives, fuel etc.

COMPUTER KNOWLEDGE:

Operating systems: Windows

Packages: Microsoft Office, Internet Explorer, Netscape, SABRE, AMADEUS.

Languages:

Spanish: Mother tongue

English, German: fluid

Portuguese and Italian: sufficient working knowledge



Contact this candidate