Customer Service Sales
Resume:
Jennifer Doreen Rosa
Powder Springs, GA 30127
*****************@*****.**
Profile
Strong business administration background, including front desk experience. Ability to respond to challenging situation with diplomacy and professionalism. Looking for a job with new experiences and knowledge.
Skills
Computer Skills: Microsoft Windows, Microsoft Word, Microsoft Excel, Microsoft Outlook
Bilingual: Spanish and English
Experience
Comprehensive Dental 2000-2001
Front Desk Receptionist
• Making insurance claims and sending them out.
• Confirming patient’s appointment two days in advance.
• Verifying insurance for the patient’s appointment three days in advance.
• Keeping records and registration paperwork in an organized manner.
• Printing schedules for the Dental Assistants for the next day.
• Filling Charts in alphabetical order on a daily basis.
• Provided friendly and results-oriented customer service, such as scheduling patient appointments, and translating for Spanish-speaking patients during visits and on the phone.
Nanston Dental 2003-2004
Hygiene Assistant
• Setting up rooms for the next patient with Hygienist necessities.
• Sterilizing the room for the next patient.
• Developing x-rays that have been taken by the hygienist.
• Entering the charts information.
• Provided friendly and results-oriented customer service and translating for Spanish-speaking patients during visits and on the phone.
Comcast Customer Service 2004-2007
Customer Service/ Sales Consultant
• Taking messages, Incoming calls and scheduling for cable technicians.
• Confirming appointments two days in advance.
• Keeping record and paperwork in an organized manner.
• Provided friendly and results-oriented customer service and translating for Spanish-speaking customers during visits and on the phone.
Farmer Home Furniture 2008-2009
Sales Consultant/ Collections
• Taking messages, Incoming calls and scheduling for the sales consultant team as well for the collections department.
• Outbound collections at Customers homes.
• Provided friendly and results-oriented customer service and translating for Spanish-speaking customer during visits and on the phone.
Education
R.L. Osborne High School 2000-2004
University of Phoenix 2011-
References
Upon Request
Contact this candidate