Manager Training

RESUME

C. PRABAHARAN

**/* ******* ******,

CHINTHAMANI,TRICHY-620 002

TAMIL NADU, INDIA

MOBILE NUMBER: +919*********

E-Mail: ***********@*****.**.**

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OBJECTIVE:

To pursue a challenging and performance oriented career in hotel industry. And having ambition to achieve the best in a creative environment.

SKILLS AND STRENGTHS:

Clarity in thinking and meticulous planning

Strong sense and commitment, enthusiasm and zeal to make it big in life

Excellent Communication, leadership and inter personal skills

Active to grasp new thing and their right implementation

Hard working skills.

EDUCATION QUALIFICATION:

Have Completed B.T.H M (Bachelor of Tourism and Hotel Management) From Madurai Kamarajar University, Through by the Distance Education (2006-2008)

One year Craft Course in FOOD AND BEVERAGE SERVICE From Sree Balaji College of Hotel Management and Catering Technology 2003-2004

HSC From U.D.V Hr. Sec. School , Trichy .

JOB EXPERIENCE:

working as a “CATERING SUPERVISOR” in SUPREME FOOD SERVICE, Afghanistan, From Mar 28th 2009 to Till date.

Have successfully undergone ARAB INTERNATIONAL ECONOMIC CONFERENCE as a “CONFERENCE LEADER” at KUWAIT, From Dec 26th 2008 to Jan 26th 2009 .

Working as a Restaurant supervisor in GOLD FINCH Bangalore , from Jan 3rd 2008 to Dec 5th 2008.

Worked as a Sr.Waiter in E-INN Bangalore , From Feb 13th 2007 to Dec 21st2007.

Worked as Asst.waiter inITC HOTELS PARK SHERATON AND TOWERS, Chennai From Oct 20th 2005 to Jan 19th 2007.

DUTIES AND RESPONSIBILITY:-

EFFICIENT, EXPEDIENT AND COURTEOUS SERVICE TO THE G LEADING TOTOTAL PASSENGER AND COMPANY SATISFACTION.

RESPONSIBLE TO SUPERVISE THE STAFF ASSIGNED TO HIM/HER AND ENSURE THAT ALL PHASES OF FOOD & BEVERAGE SERVICE ARE PERFORMED.

MAINTAINS TRAINED STAFF WITH THE HIGHEST MORALE AND PRODUCTIVITY AS POSSIBLE.

TO COMPLETE THE HEAD WAITERS DAILY REPORT FORM, COMPLETE USE ALL FORMS, DISPLAY MEMORANDA AND NOTICE

ACCORDING TO POLICY AND PROCEDURES OF THE COMPANY

TO ACCEPT PAX COMPLAINTS, TO BE A GOOD LISTENER, SOLVE SUCH COMPLAINTS IN HE MOST DIPLOMATIC WAY AND REPORT TO THE ASSISTANT F&B MANAGER. TO RECEIVE, WARMLY GREET AND ACCOMPANY PASSENGERS TO THE TABLE.

TO MAKE SURE THAT ALL DRINKS AND FOOD DISHES SERVED ARE ACCORDING TO MENU AND WINE LIST SPECIFICATIONS, PROPERLY PRESENTED, BE OF HOT/COLD/ICED TEMPERATURE BEFORE BEING SERVED.

AM FAMILIAR WITH ALL MENU ITEMS, THEIR PREPARATION, THEIR SERVICE PROCEDURE AND ALL ACCOMPANIMENTS.

ASSISTANT F&B MANAGER IF THE MENU ITEMS ARE NOT PROPERLY PREPARED, OR NOT HOT OR COLD AS THECASE.

HOT FOOD IS SERVED ON HOT DISHES AND COLD FOOD IS SERVED ON COLD DISHES.

MUST BE THOROUGHLY FAMILIAR WITH THE WINE LIST AND MUST BE ABLE TO ASSIST THE WINE STEWARDS BY SUGGESTING WINES WHICH WILL COMPLIMENT THE VARIOUS ITEMS ON THE MENU.

TO COOPERATE WITH THE CHEF AND THE STAFF IN ORDER TO OBTAIN A FINE PRESENTATION OF FOOD AND BEVERAGE. TO PREVENT UNNECESSARY DELAY OF SERVICE.

TO CHECK DAILY THE RESTAURANT PREPARATION, MISEENPLACE, LAYING OF TABLE CLEANLINESS AND THE AVAILABILITY OF CHINAWARE, CROCKERY, CUTLERY AND

GLASSES; THE PERSONAL CLEANLINESS AND APPEARANCE OF EACH INDIVIDUAL WAITER

.

TO PERFORM ALL DUTIES ASSIGNED TO EFFICIENTLY, TECHNICALLY CORRECT, FOLLOW THE MANAGEMENT POLICY, AND REGULATIONS, ORDERS OF SUPERIORS,

ADHERE TO PROCEDURES OF THE TRAINING MANUAL AND ACHIEVING A HIGH STANDARD LEADING TO TOTAL GUEST SATISFACTION.

BRIEFING” INCLUDING MENU BRIEFING BEFORE THE

COMMENCEMENT OF EACH SHIFT.

TO ATTEND REGULAR DEPARTMENTAL MEETING AND TRAINING WHEN REQUESTED.

EXTRA CURRICULAR ACTIVITIES:-

Type-writing Passed in Higher & Lower

DCA (Diploma in Computer Application) Passed in First Class

Basic Steps in Juggling.

TRAINING EXPOSURE:

Hotel : ITC HOTELS PARK SHERATON &TOWERS

Period : 1st April 2005 to 30th Sep 2005

Type of Training : Summer Training

Hotel : VESTIN PARK, CHENNAI

Period : Dec 1st to 2004 to Jan 5th 2005 .

Type of Training : Winter Training

PERSONAL PROFILES:

FATHERS NAME : M. CHOCKALINGAM

DATE OF BIRTH : 04-05-1985

SEX : MALE

MARTIAL STATUS : SINGLE

NATIONALITY : INDIAN

LANGUAGES KNOWN : ENGLISH, TAMIL, HINDI, KANNADA

Working Knowledge of FRENCH

PERMANENT ADDRESS : 81/2 VENNICE STREET, CHINTHAMANI,

TRICHY, TAMIL NADU.

DECLARATION:

I hereby declare that the information and facts stated in above are true and correct to the best of my knowledge and beliefs.

PLACE : India

(C. PRABAHARAN)

DATE: 06-07-2010

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