My Resume

PROFILE

Hard working dedicated professional who is motivated to learn new tasks and take on new responsibility. Team player who never hesitates to take initiative and complete tasks.

HIGHLIGHTS OF QUALIFICATIONS AND ACCOMPLISHMENTS

· 6+ years working with a diverse population.

· Experienced in counseling individuals who are facing difficult life decisions.

· Knowledgeable of LEAP, CRISIS, Medicaid, and Work-First programs and experienced in determining eligibility for these programs.

· Over two years experience working with suicidal individuals and successfully prevented the suicides of two inmates.

· Over 6 years experience organizing group activities and managing time.

· Successfully supervised 32 male inmates.

· Trained in listening to others.

· 6+ years experience calming individuals and addressing fears.

· Experienced in using an adding machine, telephone, and switchboard.

· Skilled in using Microsoft Word, Excel, Outlook, Explorer, and PowerPoint.

EDUCATION AND CERTIFICATIONS

Associates Degree in Criminal Justice – Halifax Community College (Weldon, NC), 1999

Associates Degree in Human Service – Halifax Community College (Weldon, NC), 2006

PROFESSIONAL EXPERIENCE

Halifax County Social Services Intern August 2005 to May 2006

Determined Medicaid eligibility by conducting telephone interviews. Obtained resource information using both the NC property records search and the NC online verification system. Determined transportation reimbursement and mailed decision letters to clients. Assisted in completing interviews involved in the Medicaid department. Assisted in the LEAP and CRISIS programs. Assembled client records.

Greenville Correctional Center Correctional Officer November 1999 to October 2005

Ensured the safety of public, co-workers, and inmates. Counseled inmates as needed. Directly supervised male inmates and ensuring that all rules and regulations were completely followed according to policy and procedure. Directed activities of inmates. Conducted cell checks. Maintained security within the institution by controlling incoming and outgoing traffic. Prevented inmates from harming themselves. Escorted inmates assigned to the segregation unit from cells throughout the facility.

Wal-Mart Cashier/Sales October 1996 to October 1999

Rang up purchases by operating registers and counting money. Made keys and fishing or hunting licenses. Provided customer service. Assembled and cleaned guns. Stocked shelves.

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