Customer Service Administrative Assistant

AMY C. MILLER

*** ***** ***** ****

Kittanning, Pa 16201

724-***-**** Home

724-***-**** Cell

*********@*******.***

EDUCATION

University of Phoenix, Washington, Pennsylvania

Associates Degree, Business and Finance, August 2009 – Present

Relevant Course Work

Business Communications

Foundations of Business

Economics

Human Resources

Financial Accounting

Northwest Institute of Research, Erie, Pennsylvania

Certificate in Accounting, January 1999 – December 1999

Relevant Course Work

Accounts Receivable

Accounts Payable

Use of Accounting Software

EMPLOYMENT EXPERIENCE

Cashier/Customer Service September 2008 – Present, Sears Holding Corporation

Sears Grand: Provide exceptional customer service, daily, accurate cash handling, provided support for other departments within the store, sales of credit cards.

Administrative Assistant 2007-2010 Conner Plumbing and Heating

General office duties, bookkeeping, and banking.

Bank Management January 2000 – May 2009, Citizens Bank of Pennsylvania

Retail Branch: Provided exceptional customer service, daily cash handling, trained new hires, supervised branch colleagues, achieved aggressive sales and service goals, provided assistance to other branches when necessary, processed and closed loans, general office functions. Extensive knowledge of loan process, banking operations, and federal regulations.

SKILLS AND ACTIVITIES

Pennsylvania State Notary License, attention to detail, strong organizational skills, quick learner.

FURTHER INFORMATION

References and proof of notary license available upon request.

Contact this candidate