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Customer Service Assistant

Location:
Miami, FL, 33157
Salary:
$10.00/hour
Posted:
January 31, 2012

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Resume:

***** ** ** **. • MIAMI, FL*****

PHONE 786-***-**** • E-MAIL crx4el@r.postjobfree.com

SAMANTHA Y.SERRANO

OBJECTIVE

To secure a position with a company that will utilize my extensive experience and skills in Customer Service.

VOLUNTEER EXPERIENCE

2006-2008 East Ridge Retirement Village Miami, FL

Took care of the patients and kept them company

Assigned the patients their medicine at the correct times

Assisted the help desk with filing and filling in patient’s charts

2009-2011 Royal Caribbean Cruise Line Miami, FL

Assistant for the supervisor of the scheduling department.

Assisted with transferring scheduled crew members from one ship to another.

Took phone calls along with important messages.

Filed important documents, sent and receive important email notifications to the whole department.

EDUCATION

8/06- 6/09 Robert Morgan Educational Center Miami, FL

Nursing Assistant

• Graduated from the nursing assistant academy

• Member of HOSA

• Certified Nursing Assistant License

• CPR/First Aid License

• Member of the softball team for Southridge Senior High

WORK EXPERIENCE

04/08- Present Regal Cinemas Southland 16 Miami, FL

Floor Leader

Cashier at the Box Office and Concession Stand.

Helps the guest service desk and give customers the best customer service.

Trained new employees.

10/09-Present Best Buy Miami, FL

Mobile Sales Consultant

Pick the best phone and plan for customer.

Cash handling.

Customer Service.

LANGUAGES

Spanish

REFERENCES

Available upon request



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