Customer Service Sales

Melinda R. Hecht

*** ****** *****, *********, ** 92024 • 480-***-**** • *************@*****.***

Objective

Seeking a position where I can apply my planning and analytical ability in support of an office environment. I have excellent experience managing inventory, assessing operations, and purchasing in a multi-person office environment. I would be interested in continuing to learn and gain further experience in a team based setting with varied resources.

Leadership & Work Experience

LIBERTY SPORT / SWITCH VISION Fairfield, NJ

Inventory Control / Purchasing Coordinator May 2010 – April 2011

Selected by this cutting-edge eyewear manufacturer to assist then manage the inventory control department. Promoted to their Inventory Control / Purchasing Coordinator.

• Strong Customer Service Experience

• Negotiate pricing and MOQ

• Plan logistics and warehouse capacity

• Forecasting and Strategic Planning

• Analyze Sale trends for future orders

• Interface with Warehouse Management and all personnel

• Cycle count and report on variances

• Inventory management and Production planning

• BOM maintenance and control

• Creation of Purchase Orders and the review of Purchase Invoices for accuracy

• Implemented Operational Procedures for all areas

• Oversee and manage the pick/pack shipping area

• Creation and maintenance of Back Orders

• Manage Returns Department/Credits

• Manage AS400 - File Maintenance System/Reporting

• Assist Marketing Department – POP Material/Purchases

• Provide support to Sales Department

• Created and Managed the Quality Control procedure and department

• New Hire Training

• Managed refurb or the company

• Wal-Mart Retail Link micromanagement of, Ran and Analyze Inventory and Sales reports and purchased as per forecasted needs. Co-ops, invoicing, routing

• Monthly Review and Management of Stock at Factory

• Luxxottica Inventory

• Perform Year End Physicals

• Lead on Special Projects as Assigned

Restoration Hardware: Short Hills, NJ September 2009 – April 2010

Sales Associate / Visual Signage

• Responsible for maintaining current prices on merchandise throughout the store

Home Health Care Provider: South Orange, NJ August 2007 - February 2009

Personal Health Care for Elderly

• Responsible for daily glucose tests and recording of blood sugar levels, picked up and dispensed medication, maintained diabetic-safe food and prepared meals, and provided transportation to and from doctors offices.

• Created and maintained spreadsheets to keep track of glucose levels.

• Provided personal hygiene assistance and companionship, as well as light housekeeping

• Liaison between family members regarding medical information and made sure mail was dispensed of properly.

Equality Arizona: Phoenix, AZ January 2006 - June 2007

Development Intern

• Registered voters and set up booths, composed mass mailings, recruited members and donations

• Took care of district representatives, educated the public about the company, and helped manage volunteer responsibilities at events.

• Acted as Chief Ambassador for Dining “OUT” for life at FEZ; corresponded with owners and volunteers to raise money for HIV/AIDS and presented awards at the Annual Awards Dinner.

• Developed and organized the first Golf “OUTing” fund raiser, and started a Wish List registry program.

• Raised over 100 K with the creation and development of our “OUTing” fund raisers

• Maintained the donor registry through data entry.

Alpine Lending: Tempe, AZ December 2004- December 2005

Executive Marketing Assistant

• Involved in the organization and development of new employee training classes and acted as a liaison between the supervisor and potential clients.

• Began as Assistant Loan Officer and was promoted after two months of employment.

• Input company sales through excel.

Education

Arizona State University: Tempe, AZ May 2007

BA of Interdisciplinary Studies

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Additional Information

Additional Skills: Windows 98/2000/XP/ME, Etapestry, Microsoft Office, PowerPoint, PC and Mac Proficient, Strong Excel, Word, Office and Communication Skills, Proficient AS400 Experience, Retail Link Certified, NextCom, Detail Oriented, Motivated, Fond of learning and new challenges.

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