NATALIYA DEMCHENKO
Tiffin, OH 44883
*********.********@*****.***
WORK EXPERIENCE
Big Apple Management, Inc., Brooklyn, NY March 2007- May 2010
Programmer Analyst
• Analyzed issues and their resolving, used COBOL, VSAM, DB2, CICS
• Changed existing codes and JCL/PROCs, designed new programs, tested and implemented modifications
• Performed functional, regression, and compatibility testing. Implemented test plans, defect reports, wrote final
test reports and logged bugs into testing database
• Performed data extractions and restores
• Performed tasks to resolve production issues. If issue is recurring, escalated it to manager.
• Participating in 24x7 rotating production supports on call
• Worked closely with customers, business, and technology partners in order to define requirements, determining
optimal design and delivering quality solutions
AmeriHealth Administrators, Horsham, PA Sept. 2006 - Dec 2006
Mainframe Application Developer in Information Systems Division
• Modified programs and JCL/PROCs to improve operational efficiencies, using COBOL, VSAM files
• Performed unit and integration testing and debugging
• Worked with Claim Number and Expense Fields Expansion Project, using VSE/ESA, CMS Operating Systems
Independence Blue Cross, Valley Forge, PA Sept. 2005 - March 2006
Legacy Programmer in Information Services Division
• Designed and developed new software for government systems
• Utilized COBOL II, MVS/JCL, IBM Utilities, Endeavor, DB2, SPUFI, INSYNK
• Collaborated in six-person team to update, integrate and adjust existing software for Medicare Plan D Part Project
• Performed unit and integration testing and debugging
AETNA Inc., Blue Bell, PA Aug 1998 - July 2004
Programmer/Analyst in Pharmacy Application Development Services Division
• Designed, developed and adjusted custom software for billing, reporting, and archiving
• Performed functional, regression, and compatibility testing. Implemented test plans, defect reports, wrote final test
reports and logged bugs into testing database
• Utilized COBOL, CICS, DB2, IDMS and VSAM, Endevor, QMF/SPUFI, EASYTRIEVE
• Modified existing programs to improve efficiency and reliability, supported production systems
• Resolved problems by customizing programs, adding new reporting features
• Designed and improved existing screens, developing menu, inquiry and update CICS programs
• Developed stress tests to verify Network stability using simultaneously several computers. Participated in 2YK project
• Extensively involved in meetings and QA tech support for offshore development
Textile Manufacturing Company, Moscow, Russian Federation 1992-1995
Programmer/Analyst
• Developed support and implementation of programs used in Payroll and Inventory
• Utilized Micro Focus COBOL, Micro Focus CICS, COBOL/COBOL II, CICS, VSAM and MVS/JCL/PROCs
• Analyzed, programmed, debugged, and tested both new programs and enhancements to existing software
• Prepared reports for Ad-hoc information requests, as well as prepared manuals, documentation and specifications
• Designed innovative CICS screens and provided system support
Textile Manufacturing Company, Moscow, Russian Federation 1980-1992
Economist in the Market Division
• Optimized data gathering and report generation through macro programming
• Maintained all accounting records and general ledgers, prepared balance sheets and analyzed accounts
• Prepared balance sheets and financial statements at the end of each fiscal year
• Performed general accounting functions and financial plans
• Worked with Accounts Payable, Accounts Receivable and Payroll using LOTUS 1-2-3
EDUCATION
Data Processing Trainers Business School, Philadelphia, PA 1997-1998, 2005
• Diplomas in Computerized Business and Accounting Program and Computer Programming
• Advanced coursework in DB2, CICS, VSAM, JCL, COBOL, accounting
Community College of Philadelphia, Philadelphia, PA 1996-1997
• GPA 3.80/4.00
• Relevant coursework: financial and managerial accounting, microeconomics, macroeconomics, business law
Moscow Polytechnic Institute, Moscow, Russian Federation 1990-1992
• Major: Computer Programming; GPA 4.0
State University of Management, Moscow, Russian Federation 1974-1980
• Bachelor’s Degree in Economics; major in Economics and Organization of Machine Building;
minor in Computer Science
ADDITIONAL INFORMATION
• Computer Skills: IBM 3090, IBM PC, Excel, Word, PowerPoint, , COBOL / COBOL II, MVS/JCL,
TSO/ISPF, EASYTRIEVE PLUS, CICS Command Level, DB2/SQL/SPUFI/QMF, IDMS, VSAM, PL/1,
ENDEAVOR, CCF, ROSCOW, IBM UTILITIES, SYNCSORT, XPEDITER, INTERTEST, SDF2, FILE-AID,
Micro Focus COBOL, Micro Focus CICS, MS-DOS 6.X.
• Other: Fluent in written and spoken Russian; U.S. Citizen