Service Medical

CARMEN A. MUJICA

Cell: 915-***-**** | *******@***.***

EXECUTIVE, FOOD AND NUTRITION SERVICE PROFESSIONAL

Experienced leader with a broad background in Healthcare Food Service Management and Armed Forces Healthcare Management. Extensive experience in designing, organizing, planning and implementing complex projects leading to high customer satisfaction. Skilled leader with the ability to direct multiple departments, including motivating and training staff.

Knowledgeable in FDA Food Code, USDA, TJC, HACCP, TDH, OSHA and fluent in both verbal and written Spanish. Outstanding record of compliance with regulatory agencies. Major strengths:

• Multiple Units budget preparation

• Quality Assurance (TQM) Programs

• Policies / Procedures development

• Service Operation

• Food Production/Preparation

• Inventory

• Cost Controls

• Menus Planning

• Room Service Program design

• Purchasing

• P&L Accountability

• Catering

PROFESSIONAL EXPERIENCE

ARAMARK (CHRISTUS SPOHN SOUTH) 2011

Director, Food and Nutrition Services, Corpus Christi, Tx

Direct all aspects of Food and Nutrition Services Department of a 155 bed acute care facility. Successfully managed 2 million dollar budget leading a team of 24 FTE’s.

MEDICAL CENTER OF MCKINNEY, McKinney Texas

Director, Food and Nutrition Services 2010

Direct all aspects of Food and Nutrition Services Department of a 259 bed acute care facility. Successfully managed a $33 million budget and led a team of 45 employees.

• Designed a Room Service Program to increase patient satisfaction.

• Designed and Implemented a Performance Improvement and Quality Control Program.

• Reviewed Department Policies and Procedures to facilitate high productivity and compliance with regulatory agencies.

• Performed evaluations and reviewed competencies of 45 employees to ensure appropriate skill level and efficiency of the department.

PHYSICIANS HOSPITAL, El Paso, Texas

Director, Food and Nutrition Services 2003 - 2009

Direct all aspects of Food and Nutrition Service and Environmental Services Department of a 40 bed acute care hotel hospital. Successfully managed a $1 million budget and led a team of 15 employees.

• Designed the floor plan for both departments, the layout of the equipment and the patient tray line to maximize work flow and productivity.

• Procured all the necessary equipment to support a hotel-style room service program. Achieved a patient satisfaction score of 98%.

• Negotiated the procurement of the Food and Nutrition Services Department equipment saving the company $95,000.

• Developed the policies and procedures for Food and Nutrition, Environmental Services, Engineering and Biohazard department to provide compliance with regulatory agencies and provide high productivity.

• Designed the floor plan and the equipment for the physicians’ dining room and implemented a meal program achieving physicians’ satisfaction score of 96-99%.

• Designed an electronic patient assessment tool in compliance with regulatory agencies, utilizing the latest techniques to maximized medical nutrition therapy.

• Closed yearly budget with a savings of $100,000.

• Designed all patient education materials in English and Spanish to improve patient compliance with medical nutrition therapy.

CARMEN A. MUJICA

Page Two

VALLEY REGIONAL MEDICAL CENTER, Brownsville, Texas

Director, Food and Nutrition Services 2000 - 2003

Directed all aspects of Food and Nutrition Services, of a 300 bed acute care facility, consistently achieving high patient and physician’s satisfaction. Successfully managed a $37 million budget and led a team of 50 employees.

• Created a new department policies and procedures book to achieve compliance with regulatory agencies and improve work flow as well as productivity.

• Designed all department patient education materials in English and Spanish to increase patient compliance with medical nutrition therapy.

• Implemented an internship for dietitians to promote the hospital among dietitians. As a direct result, the program attracted in-demand dietitians for facility, saving the expenses of relocation or bonuses for dietitians.

• Developed an electronic nutritional assessment tool utilizing the latest of information to maximized medical nutrition therapy and increase compliance with regulatory agencies.

• Designed a quality and quality improvement program to increase quality of patient and clients’ service.

• Developed patient menus and standardized recipes.

VALLEY GRANDE MANOR, Weslaco, Texas

Director, Food and Nutrition Services / Clinical Dietitian 1998 - 2000

Directed all aspects of Food and Nutrition Services for a 150 bed Nursing Home / Rehabilitation Hospital. Successfully managed a $1.5 million budget and led a team of 25 employees.

• Wrote all department policies and procedures in compliance with TJC.

• Designed all department patient education material in English and Spanish.

• Designed a quality and quality improvement program.

• Developed patient menus and standardized recipes.

• Created a nutritional assessment tool in compliance with regulatory agencies.

COLUMBIA HCA, WEST TEXAS DIVISION, El Paso, Texas

Director, Food and Nutrition Services Departments 1992 - 1998

Directed all aspects of Food and Nutrition Services Departments for a 1,000 bed division and 67 satellite units. El Paso facilities included Columbia Medical Center West, Behavioral Center, Rehabilitation Hospital and Columbia Medical Center East. Successfully managed a $74 million budget and led a team of 100 employees.

• Developed the West Texas Division, Food and Nutrition Service Department policies and procedures that were later use as a prototype for the rest of Columbia/HCA Food and Nutrition Service departments.

• Successfully maintained productivity for the division at above 100%.

• Developed a business proposal that integrated all four facilities and saved the company $1.5 million in administrative fees.

• Managed recruitment of dietitians for division saving the company $60,000 in recruitment fees and bonuses.

MILITARY

UNITED STATES ARMY, Captain

• Honorable Discharge

EDUCATION

B.S. Nutrition and Dietetics, University of Puerto Rico, Puerto Rico

PROFESSIONAL AFFILIATIONS

Texas Department of Health Licensed Dietitians

Texas Nutritional Council

American Society of Parenteral and Enteral Nutrition

Contact this candidate