Project Management

Mark S. Layman

817-***-**** (please leave msg if unavailable)

****.******@**********.***

Relevant Education

*/**** ****** ******* **********, Dallas, Texas

Bachelors in Computer Information Science

Core classes: Java, C++, Data Structures, Software Engineering and Project Management, Assembly language, Relational Database Management Systems

Work Experience

WORTHAM Insurance & Risk Management SEPT 2005 to DEC 2011

Systems Administrator

Provided systems and telecommunications administration for approximately 75 end users and 32 servers (12 physical/20 virtual) on a daily basis to my employer. Technologies include Microsoft Active Directory, Windows Server 2000/2003/2008, Windows security and administration, scripting, MS Exchange Server, MS SQL 2005, FACSys network fax server, CBD Document Management System, PGP encryption technologies, DNS, TCP/IP, Cisco ASA 5510 firewall and VPN software, Foundry Super X switch and FLS648 Edge Switches, VMware ESX virtualization, Apache and IIS web servers, and Linux. Various hardware including Dell (PowerEdge 2950, 1950, and R710 servers) and HP (DL 380) servers and PCs, Dell/EquaLogic MD1000/3000i iSCSI SAN equipment. Managed various Help Desk Specialists and outside contractors. Provided IT support to additional start-up company venture of one of the owners of the company.

Reason for leaving: Layoff, corporate budgetary reduction in staff by centralizing IT infrastructure to HQ.

Projects performed at Wortham:

• Initiated and installed WSUS Windows Update Server for managed updates

• PGP Universal Server installation and configuration

• Migrated selected physical servers to virtualization using VMware ESX 4 for server consolidation

• Migrated ISP change out from DSL to redundant dual entry fiber network

• Insurance industry agency management system database migration project

• Performed a SQL Server installation and setup

• Provisioned server hardware and software requirements and data extraction tasks for an agency management database migration project

• Project management of software development upgrades for the TOMIC Underwriting system

• Installed and configured Dell/EquaLogic MD1000/3000i iSCSI SAN

• Installed and configured Microsoft SharePoint 2007 Server

• Upgraded firmware on SAN

• Migrated firewalls to extend our Houston-based network to Fort Worth

• Extended present network and infrastructure into newly acquired lease space

Federation of State Medical Boards (FSMB) OCT 1998 to JUNE 2005

Network Administrator

Provided network and systems administration for approximately 140 end users and 35 servers (15 physical/20 virtual). Managed patch deployment via scripts and Windows Updates servers. Provided Windows Active Directory management and Exchange Server administration, Provided Lucent PBX administration, video conference call setups, and network cable installations and management. Other duties included ordering IT-related equipment and drafting annual department budgeting and creating and writing new job descriptions. Managed numerous Help Desk Specialists, Network Support Specialists, and outside contractors. Technologies that I worked with on a regular basis were Active Directory, Windows security and administration, hardware, batch files and command-line installation scripts, Exchange Server 5.5/200/2003 Enterprise, MS SQL Server 2000/2005 and Oracle SQL PL/SQL, RightFax network fax server, OpenText Document Management System, PGP encryption technologies, DNS, Cisco 1700 Series routers, PIX 505/515 firewalls and Cisco Catalyst 4000 and 4500 switches and 5000 Series bridge, VMware virtualization, Apache and IIS web servers, and Linux. Various hardware supported, including HP and Sun servers and PCs, also EMC FC SCSI SAN equipment to a limited degree.

Reason for leaving: Layoff, IT departmental restructure.

Projects performed at FSMB:

• PC roll-out of new desktop CPUs and monitors for entire staff at FSMB

• PBX phone switch upgrade (Lucent® G3Si)

• Managed a Data T1 and ISP switch out

• Network fax server implementing DID-routing (RightFax® Business Server/Lucent® G3Si)

• Created specifications for new Compaq® ProLiant servers and a server rack enclosure and performed their installations.

• Migrated a MS Exchange 5.5 installation to new server hardware

• Installed and configured server room core and network closets network switches (Foundry Networks® Super X core switch with EdgeIron 4800 Series edge switches)

• Took part in the initial configuration and setup of Sun® SunFire 4800 servers to replace HP® K-Class servers, worked with outside contractors and FSMB's DBA

• Managed the deployment of Windows NT Service Packs and Office 2000 Service Releases and patches by installing a WSUS Windows Update Server

• Installed and configured Linux servers for DNS serving

• Oversaw Microsoft licensing compliance project

• Windows 2000 desktop deployment to 140 end users

• PBX phone switch upgrade (Lucent® G3Si)

• Provisioned server hardware and software requirements and data extraction tasks for a Lawson-to-Great Plains accounting migration project

• Router cluster implementation (Radware® Linkproof LT Load Balancer)

• RightFax® Server migration and upgrade

• Installed an additional T1 to meet the growing needs of business connectivity to FSMB resources

• Installed and configured Foundry Networks® ServerIron® network load balancer to manage internal application needs

• Assisted contractors on Sun® SunOne JES infrastructure implementation to production environment

• Led IT departmental reorganization and restructure, including recommending the creation of new positions, job titles, and job duties

• Planned and calculated requirements for the new co-lo site for FSMB's web and database servers and associated network equipment to reside off-site

Associates Information Services, Inc. 1998 to OCT 98

Outlook Migration Team Member

Worked on networked Windows 95 and Windows NT 4.0 workstations configuring TCP/IP settings, installing Microsoft Outlook 97, Tivoli client, Lotus Organizer, and migrating cc:Mail e-mail and Organizer archives to MS Exchange. Various installation methods used throughout the project. Performed Y2K compliance checks on computers. Performed end user assistance when necessary. Reason for leaving: Project completion ended in October 1998.

Projects performed at AIS:

• Performed scheduled rollouts and e-mail migration tasks to desktop CPUs within a 20,000 employee corporation

• Performed Y2K checks on all desktops within project scope

• Migrated cc:Mail e-mail and Organizer archives to MS Exchange format

United States Air Force 1992- 1997

Electrician

Worked on electricity transmission and distribution systems for power plants and mobile generators. Assisted in setup and layouts of power generation sites, including trouble-shooting and schematic tracing. Daily use of MS Excel, Word, and various other programs. Installed new software as needed. Operating systems used were Windows 95, Windows 3.11, and MS-DOS. Security clearance level: Secret. Reason for leaving: Wanted to change career to IT, AF couldn't guarantee me an IT transfer. Contact info: Dallas MEPS Office, Federal Bldg., 207 South Houston Street, Suite 400, Dallas, TX 75202. Phone: Induction 214-***-****.

Computer Skills/Past Training Received

Interconnecting Cisco Network Devices class (Global Knowledge Training Center, Dallas).

Mastering Oracle 8i SQL & PL/SQL class (Global Knowledge Training Center, Dallas).

Intermediate System Administration for the Solaris 9 OE class (Global Knowledge Training Center, Dallas).

Advanced System Administration for the Solaris 9 OE class (Global Knowledge Training Center, Dallas).

Proven Soft Skills:

• Demonstrated ability to work in a team environment, and communicate clearly with peers, technical managers, and department managers on both a design and functional level

• Strong time management skills and ability to multi-task

• Strong analytical skills – ability to comprehend and articulate detailed business processes and systems documentation

• Self motivated, hard-working, ability to work under minimal supervision

• Previous military security clearance (secret)

• Willing to travel

• Willing to learn new technologies

Other Education:

2/97 University of Maryland, College Park Maryland

AA Fine Arts

2/93 US Air Force Technical School, Sheppard AFB, Texas Basic Electronics Certification for the USAF

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