Manager Management
Resume:
Angélica Rosado
Acton, CA
**************@*****.***
LinkedIn Profile: http://www.linkedin.com/in/angelicarosado
Objective
Currently seeking an engagement to leverage strong ambulatory practice management experience, project management skills, business experience, and IS management education to guide healthcare facilities in electronic medical records (EMR/EHR) implementation and achieving Meaningful Use Compliance to increase workflow efficiency and ROI.
Professional Summary
• Experienced EHR/EMR Trainer
• Clinical & Business Analyst (Practice Management)
• 100%+ Accounts Receivables Collections Expert
• Accreditation and Compliance Officer (JCAHO, HIPAA)
• Clinical Office and Marketing and Change Management
• Oversaw HIPAA, OSHA and BOC, JCAHO accreditation
• Human Resources Experience
• Private and governmental (Medicare/Medicaid) reimbursement specialist
• Customer Relationship Builder
• Functional Durable Medical Equipment (DME) provider
• Bilingual (Spanish) Translator/Tutor
• HITECH Health IT Workforce Graduate/Student
• SoCal HIMSS Chapter Social Media moderator
• HITECH Health IT Workforce Graduates LinkedIn site Owner/Moderator
Experience
Allscripts MyWay EHR/EMR Implementation & Trainer
MedIT Resources
March 2011– Present (3 months)
Clinical information training, support and implementation workflow redesign specialist. Provided support and training for Allscript MyWay Patient History, Clinical Charting, ePrescribing, Lab Orders and Results and Patient Follow-up to promote healthcare information technology interoperability.
Patient Treatment/Financial Coordinator/Practice Management Consultant
All Family Dental Care
January 2007– Present (4 years 5 months)
• Office MD Liaison - advocated for patient care follow up
• Case Manager: Coordinated patient treatment, insurance and financial requirements to assure complete patient follow-up and care.
• Set up financial and delinquent account collection guidelines for the practice
• Managed and operated in-house and outsourced accounts payable collection accounts
• Mitigated financial and treatment customer-related inquiries
• Streamlined daily practice management operations
• Assisted and consulted manager with human resource and practice management issues
• Assisted and consulted manager with business operations management issues
• Installed QuickBooks Pro accounting program and trained manager in its use for the practice
• Interviewed, hired, and trained front office personnel
• Initiated, maintained, and completed vendor-related activities to complete in-house marketing projects such as message-on-hold, website creation for three sites, practice management trouble-shooting and staff training
• Assisted owners with provider-relations Insurance contract negotiations
Co-founder
Medport Restorative Care & Rehab Supplies, Inc.
1998– 2007 (9 years)
• Consulted owner/president on industry-related compliance and/or reimbursement issues related to state and federal (Medicare/Medicaid), HIPAA, OSHA and BOC, JCAHO accreditation.
• Oversaw and guided BOC accreditation and inspection process.
• Managed H.R. files and managed staff of five full-time employees including independent contractors (Occupational Therapists, Physical Therapists, auto lift installation technician, Outside Sales Rep.)
• Maintained current and knowledgeable with industry standards and requirements for the home medical equipment provider. Scope of agencies is as follows: Federal (i.e. Medicare, HIPAA, OSHA), State (i.e. State of Florida & Medicaid) and local agencies' legal requirements for the home medical equipment provider regulations.
• Served as licensing and regulatory compliance officer and liaison.
• Created and maintained proprietary medical and business compliance forms as regulatory updates required.
• Prepared and qualified Medport to successfully achieve BOC accredited facility status.
• Created and maintained employee and contract labor and benefit files as Human Resource manager.
• Gathered, managed and maintained medical health information between customers, health professionals, medical billing company and third party payors in billing durable medical equipment and repair services.
• Business systems software and hardware installation, training, support and maintenance.
• Managed all financial billing and business management financial accounts.
• Created and maintained company information website: www.medportmedicalsupplies.com.
Medical Front Office Trainer
Bay Center for Jaw Surgery
1995– 1998 (3 years)
• Assisted senior president/owner oral surgeon in management of new front office employees.
• Traveled between three offices as a back up front office team member.
• Trained new front office employees out of one of three surgery locations in the day-to-day flow of front desk business activities.
• Created survey and conducted research to determine level of customer service offered to area referral practices.
Education
Santa Monica College -
Health Information Technology (HIT) Trainer
2011 Currently completing
San Diego Mesa College -
Practice Workflow & Information Management Redesign Specialist (EMR/EHR Analyst)
2010 – 2011 (Graduated)
Eckerd College -
Bachelor of Arts – Management Information Systems (MIS), Business Management minor, Database design, VB programming, quantitative analysis - business management, marketing, accounting.
Dean's List, Spanish Tutor, Opera Performer
St. Petersburg Junior College – AA degree
English, Writing Composition, Statistics, Public Speaking, Chemistry, Algebra, Opera Performance
Groups and Associations:
- Licensed Notary - Los Angeles County
- Healthcare Information and Management Systems Society (HIMSS)
- SoCal HIMSS Social Media committee member
- American Health Information Management Association
(AHIMA)
- California Health Information Association (CHIA)
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