LISA M. MCDOWELL
*** * **** ****** *** York, NY *0019
PH 305-***-****
***********@*****.***
DEMONSTRATED AREAS OF EXPERTISE
Energetic personality looking to obtain a challenging position within the hospitality industry, which will allow me to utilize my proven capabilities in planning, excellent communication and decision-making skills as well as my ability to perform in a fast-paced, competitive environment.
Hotel, Hospitality and Restaurant Management
Catering and Sales
Event Marketing/Management
Promotions and Publicity
Cross Functional Communications
PROFESSIONAL EXPERIENCE
Sofitel Luxury Hotels - Miami, FL
CATERING COORDINATOR /ASSISTANT TO DIRECTOR OF CATERING 2007-present
Provide direct support to the Catering and Sales Department for major luxury hotel in Greater Miami.
Book events and coordinate event follow-up
Prepare and process all department correspondence including proposals, contracts, regret letters and banquet event order forms
Produce daily, weekly and monthly reports - including revenue and pace
Liaison between catering team, other departments and vendors
Miami Seaquarium – Miami, FL
SALES & MARKETING COORDINATOR 2007
Assisted department heads with all marketing and communication strategies for one of Miami’s most popular tourist attractions.
Coordinated weekend promotions
Maintained corporate club database
Assisted the public relations department with promotions and events
The Setai Hotel South Beach – Miami Beach, FL
BOUTIQUE ASSISTANT MANAGER 2005-2006
Assisted hotel management with the logistics and organization of the opening the hotel boutique.
Managed hotel monthly inventory
Hosted VIP clientele
Co-Managed register operations
EDUCATION
BS, Hospitality Management (Hotel & Restaurant emphasis), Florida International University, Miami, FL
SUPPORTING EXPERIENCE
Study Abroad China Summer 2006
South Beach Wine & Food Festival, Volunteer
Full proficiency of Microsoft Office, Delphi, Fidelio Systems, Meeting Matrix
Verbal & written knowledge of English and Spanish
References Available Upon Request