William Hackett
San Diego, CA 92104
*********@*******.***
Technical Writer
Objective:
To secure a position as a Technical Writer
Skills and Qualifications:
- Extensive experience writing and editing technical documentation for complex integrated electronic and electromechanical systems
- Vast knowledge of U.S. Navy technical documentation specifications and requirements
- Highly proficient at researching technical data
- Proficient at reading and interpreting schematics and blueprints
- Self-motivated, proactive, and organized with a proven ability to succeed in a fast-paced, high-production environment
- Ability to work with minimal supervision as well as in a team environment
- Ability to quickly and efficiently implement new techniques and strategies which enhance skills and productivity
- Proven ability to develop and produce outstanding products that meet customer requirements
- Excellent verbal and written communication skills
- Strong computer and Internet utilization skills, including Microsoft Office, Arbortext, Adobe FrameMaker Structured, Visio, SnagIt, SGML, XML and AIMSS
- DoD Secret security clearance with National Agency Check/Local Agency Check (NACLC) Investigation
Experience:
Sep 2011 – May 2012 L3 Communications Telemetry-West San Diego, CA
Senior Technical Writer
- Developed depot-level technical documentation supporting operation and maintenance of NASA satellite cryptographic systems and equipment.
- Revised and updated the user’s guide for a PC-based telemetry system to reflect updates to software.
- Developed equipment removal/replacement procedures.
- Reviewed and edited engineering documents.
Nov 2003 – Nov 2010 Raytheon San Diego, CA
Senior Technical Writer
- Authored Interactive Electronic Technical Manuals (IETMs) and Electronic Technical Manuals (ETMs) that support operation and maintenance of complex integrated U.S. Navy shipboard systems and associated equipment.
= Gathered data from mechanical drawings, electronic schematic diagrams, cable running sheets, cable block diagrams, system design specifications, equipment vendor manuals, etc., and compiled these data into clear and concise enduser-friendly system and equipment operation and maintenance technical manuals.
- Performed impact assessments of engineering and field changes to technical manuals and incorporate these changes into manuals.
- Developed and validated equipment and sub-assembly removal/replacement procedures.
- Developed and edited software installation and configuration procedures.
- Reviewed and edited system and equipment IETMs and ETMs.
- Trained and mentored junior team members.
- Achieved and exceeded company performance standards related to product quality and customer satisfaction.
Sep 2002 - Nov 2003 San Diego Engineering Services San Diego, CA
Engineering Associate
- Performed factory acceptance testing of electronic equipment in preparation for delivery to customer.
- Validated equipment sub-assembly removal/replacement procedures and equipment factory acceptance test procedures.
- Diagnosed and repaired electronic equipment as necessary prior to delivery to customer.
- Configured laboratory fiber optic cable plant as necessary to support testing of integrated electronic systems.
Oct 2001– Sep 2002 Siemens Transportation Systems San Diego, CA
Electromechanical Technician
- Installed electromechanical field changes in Light Rail Vehicles (LRVs).
- Developed and validated field change installation and test procedures.
- Performed factory acceptance tests for completed field changes.
- Provided technical support for team members and customer.
Nov 2000– Aug 2001 Product Design Group San Diego, CA
Electromechanical Technician
- Assisted in the development, assembly, testing, troubleshooting and repair of complex electromechanical systems.
- Prepared wiring diagrams and schematic diagrams.
- Developed equipment assembly/dis-assembly and installation procedures.
July 1977– Sep 1991 Naval Ship Weapon Systems Engineering Station Port Hueneme, CA
Engineering Technician
- Conducted Technical and Engineering studies and investigations related to Naval Shipboard Weapon Systems and provided documentation regarding problem identification, resolutions and equipment modification/improvement proposals.
- Prepared, reviewed and updated Engineering/Technical data including Engineering Change Proposals (ECPs), Technical Manuals, Technical Bulletins, plans, reports, Maintenance Index Pages (MIPs)/Maintenance Requirement Cards (MRCs), schedules, etc. which describe system operation and maintenance.
- Performed technical reviews and evaluations of fleet and support activity inputs. Developed plans of action and proposed solutions when appropriate, including documenting, reporting and maintaining records of tasks and activities.
- Provided on-site engineering support and assistance.
Education:
Ventura Community College Ventura, CA
- Pursued an Engineering Technology degree with a 3.89 cumulative GPA.