Michelle Gardner
Clay, NY ***41
Cell: 315-***-****
Email: ******@*****.***
OBJECTIVE
As a solid contributor, capable of managing a variety of business situations, I am seeking a
challenging position, allowing me to interact with all levels of management,
and develop strong business relationships.
WORK HISTORY
12/2005 - Present Sales Coordinator, Ryder Transportation, Inc. Liverpool, NY
I currently oversee the daily activities of 10 sales representatives, including writing effective proposals and sales collateral that is taken into the field. I am also responsible for ensuring that our customers receive the best possible service. I am in charge of creating and preparing the main presentation for our annual sales meeting, and many other reports for the Director of Sales.
12/2002 12/2005 Account Representative, Ryder Transportation, Inc. Liverpool, NY
I was in charge of managing over one hundred existing truck lease accounts, building and growing relationships with customers, replacing their leases prior to expiration with both new and used
equipment, and also adding equipment to accommodate any potential growth in the customer痴 business. I consistently ranked in the top 10 percent of Account Representatives in the country.
10/2001 11/2002 Regional Account Executive, AmeriPride Linen and Apparel Service Syracuse, NY
I targeted large restaurants, banquet facilities and healthcare facilities within my territory, offering weekly rental service for linens and food service apparel. I consistently met or exceeded quota each
quarter and increased prospects from two hundred to five hundred in under one year.
02/2000 - 05/2001 Telephone Account Executive, Verizon Information Services/RH Donnelley Liverpool, NY
Cold called over five hundred businesses within one year, selling web sites, online Yellow Page
advertising (Superpages.com) and print Yellow Page advertising, successfully closing 70% of the
new prospects. I aided customers in making advertising decisions that would benefit their business
for the upcoming year and assisted clients with any issues they may have had with their advertising
in the previous year.
01/1999 - 02/2000 Sales Representative, The Sutherland Group, LTD. Mattydale, NY
As a sales consultant for The Sutherland Group, I had an opportunity to represent businesses of
numerous client companies, including Applied Theory Corporation, Bell Atlantic, US West and
Armstrong Laing. Some of my duties included: Calling 100 small to medium businesses a day, selling web sites and links to the Online Yellow Pages for Bell Atlantic, contacting West Coast residents selling high-speed (DSL technology) Internet connections for their homes on US West, Calling over 200 Fortune 500 Financial VP痴 in only 3 months, successfully generating an interest in“Activity-Based Costing software.
EDUCATION
1993-1998 BA Degree, English/Writing Arts, State University of New York at Oswego (3.47/4.0 GPA)
2003-2005 MBA in progress, University of Phoenix Online, (4.0/4.0 GPA)
COMPUTER SKILLS
Windows (95, 98, XP, Vista), MS Outlook, MS Word, MS PowerPoint, MS Excel, Salesforce.com, Lotus Notes, and Internet Explorer, Data Entry Skills, type 55-60 WPM.