Administrative Assistant Customer Service

Jenna M. Crenshaw

214-***-****

*****.*.********@*****.***

EDUCATION

Completed UNIVERSITY OF OKLAHOMA - Norman, OK

Bachelor of Arts in Sociology

RELEVANT EXPERIENCE

Northwestern Mutual Financial Network

Recruiting Coordinator April 2011 – September 2011

• Create, maintain and complete recruiting reports for communication purposes with network office, district offices and home office

• Provide (administrative and phoning)support throughout the entire Recruiting Process, from initial meeting to contract and licensing

• Attend and contribute (reports, insights etc.) to Recruiting Meetings

• Scheduling and facilitating prospects throughout each step of the mutual evaluation process, including processing assessments, assembling file folders, and booking various appointments.

• Maintain Master Travel Calendar for all recruiters

• Developed several systems to ensure candidates have an easy transition through the selection process

• Representative Referral Rewards System Tracking

• Implemented, updated and maintained Recruiting filing systems

Constant Care Family Management

Human Resources Assistant November 2011- January 2012 (Temporary Assignment)

• Assist the Employment Manager in Recruiting for positions in the Healthcare Industry

• Assist with new hire orientations and on boarding

• Ensure timely and accurate filing of forms

• Post position openings with approved advertising sources

• Assists in the recruiting of new employees and searching resumes that fit the job description

• Schedule interviews for qualified candidates for the Corporate Office

• Provide support to the Payroll Department

• Create personnel files and employee records on a weekly basis

• Maintains employee personnel files in accordance with company policies and government regulations

SKILLS

Organizational

• Excellent interpersonal skills

• Excellent time management skills

• Able to acclimate to various management styles

• Coachable

• Great communication and oral skills

• Able to multi-task

Communication

• Fluent in German

• Outstanding customer service skills

• Able to adapt to different work environments

• Able to communicate with a diverse group of people

• Demonstrated ability to successfully communicate with people on a management, customer and personal level

WORK HISTORY

Bella Ruscello Luxury Apartment Homes

Leasing Professional/Administrative Assistant June 2010 – October 2010

Kinder Care Learning Center - Norman, OK

Infant & Toddler Teacher, September 2006 –May 2009

Allen & Ohara Education Services (The Reserve on Stinson) Norman, Ok

Community/Administrative Assistant February 2008 – January 2009

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