Experienced, Hard Worker Available
Resume:
Erin E Lindsey
Allen, TX *****
214-***-****(cell)
************@*******.***
OBJECTIVE: To start a long lasting career with an inveterate company.
QUALIFICATIONS
I graduated from Plano East High Senior High School in 2002 and have
attended Collin County Community College. I have several years of retail
and phone-based customer service experience and am proficient in
Microsoft Word, Excel, Powerpoint, Access, AS400, Infopoint, Centricity,
Microsoft Outlook, and Medical Manager. I have also worked in records
and gained valuable experience in obtaining and tracking requests for
legal documentation through various channels and providing periodic
status reports within stringent timeframes.
EDUCATION
2000-2002 Plano East Senior High School
2002-2004 Collin County Community College
EMPLOYMENT
March 2011-current
Metrocrest Orthopedics and Sports Medicine
Carollton, TX
I acted as Front Desk (first contact) at this facility. While there I checked-in patients for their doctors visits which includes obtaining new patient information and forms, updating contact information (if needed), obtaining new/updated insurance cards and identification cards, preparing patient charts for medical staff and notifying staff of patient's arrival.
August 2010-April 2011
Sport Clips Haircuts (Part-Time)
Dallas, TX
While at Sport Clips Haircuts, I act as the receptionist which includes
answering incoming calls, taking messages, checking clients in and out for
services, answer any questions that they may have about our
services/products, process credit payments for services and product sales while also closing out the register and store at the end of the day.
March 2008-August 2010
Superior Medical Management Inc
Dallas, TX
During my time at SMMI, I started out as the receptionist in a medical
billing setting. My daily tasks included answering incoming calls,
taking messages, completing month end client reports, data entry of patient information and demographics into the computer database and assisting in daily patient phone calls about insurance balances. I also ran daily errands such as delivering month end client reports to various clients, making bank deposits, and purchasing office supplies.
October 2006-February 2008
CVS/Carmark
Richardson, TX
During my time at Caremark, I assisted plan participants in order status
of mail orders and paper claims. I also facilitate members in making
payments on current and past due balances, while also solving and
investigating problems with mail orders and retail claims.
August 2004- September 2006
America 1st Legal Services
Dallas, TX
During my tenure at America 1st, I assisted attorneys in retrieving
records and creating weekly status. I also facilitated both inbound and
outbound calls regarding status and relevant information regarding
requests.
April 2001- July 2004
Credit Management Incorporated
Carrollton, TX
While at Credit Management Incorporated, I facilitated phone transactions
in an effort to assist delinquent customers in rectifying past due
accounts. I also worked with customers to determine a viable repayment
plan via inbound and outbound calls.
Salary Requirements:
$25,000/yr
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