Customer Service Administrative Assistant

****Green Street

Philadelphia PA, *****

Cell: 215-***-****

EmilyJoy D. Clark

Email: *******@*****.***

Employment

November 2011- Present AT&T Cellular Concepts Philadelphia, PA

Full-Time Business Development

Seeking out and Attracting new customers using knowledge of the companies current products and promotions

Following up new business opportunities and setting up meetings to discuss earning and maintaining their business

Establishing and maintaining working relationships

Communicating new product developments to prospective clients

Providing management with market feedback and brainstorming new and creative ideas to help maintain business revenue

July 2011- Present DemCom Contractors, LLC Philadelphia, PA

Full-time Administrative Assistant

Daily opening and closing of office location.

Word Processing, filing, faxing and billing, as well as maintaining central database and records.

Fielding phone calls, taking messages and making outgoing calls to current and prospective clients. Coordinating travel arrangements and maintaining daily schedule of supervisors.

Scheduling and coordinating meetings, interviews, events and other similar activities.

Gathering information via Internet research.

Meeting with clients and preparing presentations in order to educate and inform current and prospective clients on products and services offered.

July 2011 –Present Sole Control Philadelphia, PA

Part-time Sales Associate

§ Greeting customers and providing friendly, and timely customer service.

§ Assisting customers with purchases.

§ Gathering information in which to relay to customers regarding offered

products and promotions.

§ Finalized transactions, collected, counted, and disbursed money

Managed inventories and arranges merchandise displays.

Assists in developing marketing and sales strategies.

Organized room and work areas

December 2011- June 2011 One Fish Two Fish Philadelphia, PA

Full-time-Store Manager

Daily opening and closing of the store.

Provided customer service.

Hired, trained and evaluated employees.

Directed and supervised employees.

Organized and maintained inventory.

Met with potential cosigners.

October 2009- June 2010

Hollister Co. Pittsfield,Ma

Part-time Sales Associate

Provided customer service and assistance in making purchases.

Finalized transactions, collected, counter.

Organized room and work areas.

Education: Graduated June 2010 Pittsfield High School Pittsfield, MA

Skills: Good written and verbal communications skills; proficient in Microsoft Office applications. Also, superb organizational and customer service skills.

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