Regional Sales Manager

JOHN M. MAYHER

**** ********** ****** ******* *****, OH 44138 440-***-**** **********@***.***

Regional Sales Manager

Account Management / B2B / Distributor & Manufacturers Rep Relations / Technical Support

Negotiation / Business Development / Market Penetration / Customer Retention

I have energized sales in the most volatile and competitive of markets through a combination of relentless customer focus and ongoing service. Equally accomplished in adding new accounts, and selling more to existing accounts. As a former buyer, I understand how to anticipate and satisfy the needs of buyers, and build the trust that pays off when customers depend on you to make them successful.

 Driving sales growth

 Building team relationships with customers

 Expanding territories

 Succeeding in competitive markets

 Securing buyer confidence and loyalty

I hold a BA in Marketing / Communications from Baldwin-Wallace College. In my subsequent experience and success, I have developed consistent skills in improving customer relations, and leveraging these relationships into long-term revenue growth. I have a well deserved reputation for achieving challenging sales goals.

SELECTED ACCOMPLISHMENTS

Secured additional $120K in annual business for Vega Tool through persistence and rapid response. Created opportunity to demonstrate Vega product superiority despite customer delays and digressions. Secured an unscheduled onsite product test that quickly won orders for virtually all the tooling used by manufacturing customer.

Expanded revenue 30%, increased net profit from 13% to 25%, and doubled TriCo territory customer base. Inherited underperforming territory. Sales had come from an unchanging core of customers, all very similar in size and all buying a limited product assortment. Through aggressive prospecting, added territory’s first new customers in two years. Reactivated dormant accounts and broadened variety of products promoted and sold.

Forged customer loyalty and maintained spending levels through intensive customer service. Important customer had received incorrect and unusable lubricant from distributor. As independent contractor, bypassed red tape of working through normal but slow channels. Personally acquired and delivered proper product, eliminating risk of customer shutting down production and earning $21K in additional business from expanded product sales.

Seized narrow window of opportunity to win business away from competitor for Paragon Supply. Customer had expressed intention to use competitor’s tooling. Learned of customer’s sudden urgent request late Friday afternoon for Paragon to supply tool for testing when it was discovered competitor could not deliver for a week. Delivered tool 8:30 Monday morning. Secured long-term five-figure revenue boost from customer as a direct result.

Responded rapidly to evolving customer needs at Paragon, resulting in $150K annual revenue increase. Upon joining the company, uncovered customer’s dissatisfaction with pricing and performance of tool supplied by Paragon. Formed working partnership in aggressively searching for and providing improved product that increased production speed 10% at 30% less cost.

CAREER SUMMARY

Regional Sales Manager - Vega Tool Corporation, 2007 to Present. Industry-leading provider of high tech die and mold tooling. Manage both direct and distributor sales in Ohio, Indiana, Kentucky and Pennsylvania. Prospect for new end users. Support two dozen distributors and three manufacturers reps.

Independent Contractor, 2005 to 2007. Sold industrial cutting tools, abrasives and lubricants through network of distributors. Continually developed new customers while maintaining existing accounts. Facilitated engineering and testing of special tooling with manufacturers to meet evolving customer needs.

Sales Representative - Paragon Tool Supply, 2001 to 2005. Called on industrial cutting tool and fastener user accounts. Maintained constant on-site customer support presence. Collaborated with customers in finding new tooling applications and resultant productivity improvements.

Prior: Account Representative, TriCo Tool Sales. Sales Manager, Regal Lubricants and Manufacturers Gasket. MRO Buyer, Nook Industries. Purchasing Manager, Tremont Tool & Gage.

Personal Profile: I enjoy golf, fishing, gardening and home renovation. I am heavily involved in community work.