Customer Service Accounts Payable

LAURA NICOLE ALLEN

*** **-** **** ********* ****************@*****.***

Bronx, NY 10475 212-***-****

Professional Experience:

Independent Contractor Various 2006-Present

Worked for companies including: Manhattan Fruitier, Segue, Pyramid Staffing, Consensus Research Group, Active Staffing, etc. in various capacities and positions

- Perform various administrative duties including, but not limited to: answering phones, screening calls and visitors, faxing, filing, typing memos, maintain calendar, schedule appointments

- Order office supplies

- Manage various forms correspondence

- Track and follow up on invoices in accounts payable and accounts receivable

- Greeted visitors at front desk and escorted them as needed

- Answered, evaluated and prioritized high-volume calls

- Distributed mail, maintained filing systems

- Performed additional projects as requested by management

- Booked and maintained travel arrangements

Supervisor H-Link/TransCare 2004-2008

- Answered multiple lines, documented messages and delivered messages in a proper and timely fashion to medical personnel and additional clients

- Scheduled ambulance and ambulette transportation

- Trained, supervised and assisted personnel on standard protocol and customer service procedures.

Receptionist B.S.S 2002-2003

- Provided administrative assistance to high-level executives

- Updated client information as needed with great precision and attention to detail

- Greeted visitors and assessed/reviewed credentials for specific tenant and guest access

City University of New York – College of Staten Island; B.S. in Music, May 2004

Recipient of Student Government Leadership Award

President of the award-winning Musicians’ Society (2 consecutive years)

Senior News Editor of The Banner – the official student newspaper of CSI

SKILLS:

Type 50 wpm; Proficient in Windows XP, Vista and 7; Microsoft Office; Excel; PowerPoint; Internet savvy; ACT Database; AS400

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