Project Manager Quality Assurance
Resume:
D Byron
Lincoln, NE
**********@*****.***
PROFESSIONAL EXPERIENCE:
Universal Logistics Saint Joseph, MO
Project Manager 05-1998 to 12-2003
Reported project plans, progress, and results.
Supported the development of training materials and technical manuals.
Developed and implemented technical project management tools such as plans, schedules, and responsibility and compliance matrices.
Trained and managed 25 auditors and achieved significant improvements in their productivity.
Developed proposals that included documentation for estimates.
Directed and supported the compilation and analysis of technical source data necessary for product development.
Performed system life-cycle cost analysis, and developed component studies.
Supervised 25 employees, scheduled work hours, resolved conflicts, determined salaries.
Stayed informed of logistics technology advances, and applied appropriate technology in order to improve logistics processes.
Collaborated with other departments as necessary to meet customer requirements, to take advantage of sales opportunities and, in the case of shortages, to minimize negative impacts on a business.
Restructured and improved the day to day procedures.
Maintained and developed positive business relationships with a customer's key personnel involved in and directly relevant to a logistics activity.
ADDITIONAL EXPERIENCE:
Nestle Purina Crete, NE
Quality Assurance Analyst 10-2009 to 2-2011
Evaluated and tested software programs and software development procedures.
Executed daily operations of held non-conforming product.
Verified that programs functioned according to user requirements and conformed to establishment guidelines.
Wrote, designed and produced new databases.
Wrote, revised and verified quality standards and test procedures for program design and product evaluation.
Was instrumental in modernizing the functions the Quality Department.
Spearheaded new protocol efforts.
Suggested modifications to conform to standards.
Missouri Western State University Saint Joseph, MO
Student Teacher 01-2005 to 09-2009
Wrote, designed and produced a teaching workbook.
Was instrumental in designing new curriculum.
Returned assignments to students in accordance with established deadlines.
Prepared and proctored examinations.
Ordered and obtained materials needed for classes.
Led discussion sections, tutorials, and laboratory sections.
Taught undergraduate level courses.
Developed teaching materials such as syllabi, visual aids, answer keys, supplementary notes, and course websites.
RJ Reynolds Seattle, WA
Sales Representative 05-1994 to 03-1998
• Calling on established traditional and nontraditional retail outlets
• Selling and executing national/local brand building marketing programs and initiatives within these accounts
• Achieving assigned quantitative and qualitative sales goals and brand building measures
• Building outstanding relationships with store managers/owners by providing expert tobacco/consumer insights and advice through the development of individual business plans
• Participating in relationship marketing by conducting effective "1 to 1" Consumer Engagements through a thorough understanding of Consumer Marketing Brand Strategies
• Actively promoting the marketing mix through direct discussions with retailers using analytical proficiency and influencing skills to promote a beneficial business plan for RJRT and our retailers.
• Consistently demonstrating the application of company values in all business interactions It is expected that Territory
EDUCATION:
Masters of Business Administration – Current
Baker Graduate Studies – Detroit, Michigan
Overall GPA: 3.60/4.0 Major GPA: 3.6/4.0
Bachelor of Arts in English – December 2008
Missouri Western State University – Saint Joseph, Missouri
Overall GPA: 3.48/4.0 Major GPA: 3.7/4.0
AFFILIATIONS, HONORS and SKILLS:
• Sigma Ti Delta Fraternity
• Society of Human Resource Management
• Western Advertising Federation
• President’s List: 2 Semesters
• Dean's List: 5 Semesters
• Eight Scholarship Awards
• Microsoft Office (all software programs), Lotus, Notebook, and many others
References: Available upon request
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