Jonathan's Resume

Jonathan R. Millar

**** * ******** *** **

Rio Rancho, NM 87124

480-***-**** cellular ***************@*****.***

Objective

Obtain employment as a manager where extensive experience and ability in collections, underwriting, marketing, training, and management will be used to provide excellent service to the company and the customer.

Experience

Regional Acceptance Corporation Mesa, Arizona

Asst. VP, Relationship Manager Nov 2007 to Present

Increased business with non-performing Dealerships. Instructed additional Dealerships on how to increase business with our Company. Financed on average over one million in volume each month from my territory. Extensive travel required to go wherever needed to increase business. Acted as liaison between Dealerships and Branch.

Express Credit Auto Mart Albuquerque, New Mexico

Finance Manager Aug 2007 to Oct 2007

Review customer credit through the various credit bureaus at Dealership. Assist customers in obtaining a vehicle loan. Work with banks to get vehicle loans approved. Sell warranty and gap products when available. Possess a strong knowledge and understanding of various finance companies’ policies and guidelines.

Fireside Bank Albuquerque, New Mexico

Branch Manager Jan 2007 to Jun 2007

Opened a new branch for Fireside Bank in New Mexico. Hired new staff, including a customer service representative, a funder, a buyer, a marketing manager, and three collectors (including a branch collections manager). Provided training and development for the new staff. Developed new business to help the branch grow and profit by the third month of existence. In the six months I was there, the branch grew from thirteen million dollars in volume to almost sixteen million.

Fireside Bank Santa Rosa, California

Branch Manager Oct 2004 to Dec 2006

Managed a staff of eight people, including two customer service representatives, a funder, two buyers, a marketing manager, and two collectors. Maintained growth and profitability for the branch. Provided training and development for the existing staff and hired new employees according to growth. Implemented strategies to achieve company goals. Helped the branch grow from sixteen million dollars in volume to over eighteen million, in less than two years.

Jonathan R. Millar Page 2

Fireside Bank Region One (California, Arizona, Minnesota)

Pre-pro Oct 2003 to Sep 2004

Participated in the company’s training program to become a branch manager. Learned all the rules and procedures in order to manage my own branch in the future. Was instrumental in opening the Minnesota branch. Explained Fireside’s program to new dealerships that were unfamiliar with the company. Provided training and development for many of the newly hired employees. Traveled extensively.

Fireside Bank Phoenix, Arizona

Various Positions Jan 2000 to Oct 2003

Branch Collector

Worked the 60-day and 90-day charge-off accounts in order to save the account from becoming a loss to the company. Helped reduce account delinquency in the branch to help the branch profit.

Branch Collections Manager

Provided training and development for the new collectors in the branch. Taught the new employees company policies and procedures and how to adhere to the Fair Debt Collection Practice Act (FDCPA).

Buyer/Underwriter

Learned the company’s lending guidelines and policies. Processed credit applications for potential automobile buyers. Maintained strong communication with dealerships in order to approve loans/deals for customers. Increased business in this branch.

Marketing Manager

Developed accounts with un-established dealerships in the state of Arizona. Explained the company’s program to dealerships and how it could serve them. Maintained the dealership’s files, and acted as a liaison between the dealership and the branch. Acquired almost a million dollars in volume by the end of my time with these dealers.

Fireside Bank Downey, California

Branch Collector Mar 1998 to Dec 1999

Worked the Potentials, 30-day, and 60-day accounts, collecting on a variety of delinquency levels. Responsible for account reduction and solving the account, not just collecting payments. Reduced account delinquency in the branch. Did weekly field visits to the customer’s home or job. Did vehicle inspections at impound yards. Attended small claims court when needed. Received top collector awards for the region several times.

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Education

Utah Valley State College Orem, Utah

General Studies 1996

Highland High School Palmdale, California

Diploma 1993

Accomplishments

Full-time voluntary service in Ecuador, 1994 to 1996

Eagle Scout Award from the Boy Scouts of America, 1990

References

John Pierce, Regional Vice President for Fireside Bank 562-***-****

Downey, California

Kenneth Poole, Branch Manager for Fireside Bank 661-***-****

Bakersfield, California

Jack Friedell, Attorney at Law 949-***-****

Oceanside, California

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