Darien Curry
***** ******** *** 301-***-****
Los Angeles, CA 90059 ***********@*****.***
Education
Oct 2010 – Jul 2012
University of Phoenix online Phoenix, AZ
Masters of Science in Computer Information’s Systems
Expected Graduation Date -July 2012
Aug 2001 – May 2005
Oakwood University Huntsville, AL
Bachelor of Arts in Communications, Minor in English
Degree awarded May 2005
Experience
Oct 2011- Present NBCUniversal Universal City, CA
Digital Operations Engineer
• Edited video content for various distribution platforms.
• Created XML and EDL formats for Apple Itunes, Google,Netflix, Video On Demand and various International partners.
• Provided technical engineering support for production division.
• Assisted operations for online and mobile platforms
• Responsible for Transcoding multiple video files through the programs, Rhozet, Episode, and Agility.
June 2011 – Aug 2011 Sony Pictures Entertainment Culver City, CA
Video Operations Intern
• Reconciled programming manifest with distribution platform.
• Provided technical support for the production division.
• Responsible for ads break insertion for television and film content.
• Assisted and managed editorial content for Blu-ray, PlayStation 3, Bivl, iPad, and Crackle.com.
• Organized the rights management for original web shows, television series, and movies.
• Transcoded files using Rhozet Carbon Coder.
Mar 2011 – June 2011 Bowie State University Bowie, MD
Help Desk Assistant/Tech Support assistant
• Assisted in house hosting platform to 1200+ desktops, 100+servers, 45 customer locations. Increased customer base by 15% by expanding Software as a system and Hardware as a system.
• Improved call center responsiveness by 20% while increasing hands on demands approach to 65+ clients.
• Assisted and analyzed documented traffic flow to devise a right-time staffing solution with minimal increase in personnel.
• Website updating and editing using several languages such as Java, XML and HTML.
• Supported the implementation of multiple applications for back end and website. Back end included Flash slide shows, newsletters, and RSS.
Nov 2009 – Mar 2011 Home Depot Upper Marlboro, MD
Store Associate/ Freight team member
• Led a five member team consisting of employees to provide grand opening readiness procedures for worldwide, publicly-held company.
• Four times recognized for “Homer Award” customer service excellence, measured by leadership and service quality management assessments.
• Assisted managerial departments providing them with information of employees that exemplify supreme excellence.
• Arranged and executed business operations for various departments which consistently met or exceeded profitability targets.
Jul 2006 – Jul 2009 Xonger Inc. Los Angeles, CA
Tech support trainee/Administrative Assistant
• Developed business opportunities as well as created and managed data.
• Investigated issues reported by employers in a timely efficient manner
• Responsible for software installation
• Performed data conversions and repairs of employers data in order to meet specified deadlines.
• Aided a four member team to organize a subsidiary of Xonger, Inc
• Provided research on Quality Assurance.
• Website updating and editing using languages such as PHP.
• Elected to four member Senior Management Committee; served as a
liaison between client and management.
Jul 2005- Jun 2006 C4 Pictures Los Angeles, CA
Office Manager
• Administered schedules and initiated travel and business itineraries.
• Provided solutions to customer’s equipment needs.
• Updated and maintained inventory control.
• Inscribed day to day notes for producers.
• Orchestrated project research and all clerical responsibilities.
• Organized catered services for client and staff.
Skills
_____________________________________________________________________________
Touch Typing 80 WPM
Outstanding academic record. GPA of 3.5.
Over 5 years experience working with an internet company.
Proficiency in Windows 7
Proficient in Microsoft Office Suite
Proficient in Apple Macintosh System
Proficient in Final Cut Pro 7
Excellent and Oral Written Communicator
Superb Customer Service
Supported other team members and facilitated in creating a stress reduced atmosphere
Demonstrated ability to meet deadlines, and set priorities.
Planning and Scheduling
Additional
_____________________________________________________________________________
• Assisted multiple screenplays for highest grossing urban screenwriter.
• Interviewed by Entertainment Tonight for excellent camera services.
Professional
References
Steve Mosko Culver City, CA
President of Sony Television
***********@***.****.***
Jonathan Harris Culver City, CA
Director Digital Network Operations
Sony Pictures Entertainment
***************@***.****.***
Aaron Floyd Bowie, MD
Database Administrator
******@**********.***