Customer Service Manager

****B SOMERVILLE

EL PASO, TX ***** 904-***-****

********@*****.***

KRYSTAL CORNISH

OBJECTIVE THIS IS AN OPPORTUNITY TO BECOME A CAREER PROFESSIONAL. TO BECOME A PERSON WITH IMPORTANT RESPONSIBILITIES IN A FIELD THAT IS RESPECTFUL AND MEANINGFUL.

EXPERIENCE MAY 2009-JUNE 2009 HILLEARY C. ROCKWELL III

JACKSONVILLE, FL

MEDICAL ASSISTANT EXTERN

• GREETING PATIENTS

• TAKING VITALS

• PREPARING CHARTS

• ADMINISTRATING PHYSICAL EXAMS

• PREPARING ROOMS FOR PATIENTS

SEPTEMBER 2008- JANUARY 2009 ADT SECURITY SERVICES

JACKSONVILLE, FL

CUSTOMER MONITOR

RESPONSIBLE FOR MONITORING CUSTOMER ALARM SYSTEMS

ASSISTED IN KEEPING HOMES AND BUSINESS SAFE AND SECURE.

HANDLE CALLS TO AUTHORITIES AS WELL AS TRANSFERRING TO DIFFERENT DEPARTMENTS FOR CUSTOMER SERVICE.

OCTOBER 2005- SEPTEMBER 2008 STARBUCKS COFFEE

JACKSONVILLE, FL

BARISTA / TRAINING SHIFT MANAGER

RESPONSIBILITIES INCLUDE CASH HANDLING, PREPARING ORDERS AND ENSURING THAT EACH CUSTOMER IS PROVIDED WITH LEGENDARY SERVICE.

REQUIRED TO OPEN/CLOSE STORE, TRAIN NEW EMPLOYEES AND WORK AS A TEAM TO PROVIDE QUICK AND EFFICIENT SERVICE.

WORKING TO OBTAIN SHIFT MANAGEMENT POSITION.

JUNE 2003 –OCTOBER 2003 JOE MUGGS

ALBANY, GA

MANAGER

SUPERVISING EMPLOYEE SHIFTS, ENSURING THE CLEANLINESS AND ORGANIZATIONS OF THE AREA, MAKING DRINK ORDERS AND ENSURING EACH CUSTOMER WAS TAKEN CARE OF IN A TIMELY MANNER.

IN CHARGE OF SCHEDULING AND MAKING SURE THE SHIFTS WERE COVERED TO BEST ACHIEVE SALES GOALS AND QUOTAS.

TRAINED EACH EMPLOYEE AND EXECUTED DISCIPLINARY ACTION WHEN NEEDED.

AUGUST 2000- DECEMBER 2004 CALLOWAY INC.

NORFOLK, VA

SECRETARY

HANDLING CUSTOMER CALLS FOR SERVICE.

SCHEDULING APPOINTMENTS

DUTIES INCLUDED BUT NOT LIMITED TO FAXING, EMAILS, POSTAL DUTIES, AND PERSONAL ASSISTANT DUTIES.

EDUCATION SEPTEMBER 2008- JUNE 2009 EVEREST UNIVERSITY

JACKSONVILLE, FL

DIPLOMA IN MEDICAL ASSISTING.

GPA TO DATE 85.95.

OCTOBER 2003- JUNE 2004 SOUTH GEORGIA TECHNICAL COLLEGE

AMERICUS, GA

INTERESTS

MEDICAL ASSISTING, SINGING WRITING POETRY AND DESIGNING WEDDING GOWNS, CHILDCARE, AND CUSTOMER SERVICE.

SPECIALIZED SKILLS

• PATIENT CARE AND COMMUNICATION

• CLINICAL ASSISTING AND PHARMACOLOGY

• MEDICAL INSURANCE, BOOKKEEPING AND HEALTH SCIENCES

• CARDIOPULMONARY PROCEDURES

• LABORATORY PROCEDURES

• ENDOCRINOLOGY AND REPRODUCTION

• THERAPEUTIC CARE

• ANSWERING TELEPHONES

• WPM 40

• COMPUTER SOFTWARE (MICROSOFT WINDOWS, WORD, POWER POINT, AND EXCEL)

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