UDAYA KUMAR KOMARAGIRI
: F*, Sagarika Apartments 2-2-647/125/A/5, Central Excise Colony, Bagh Amberpet, Hyderabad 500 013
: +91-738-***-****; : *****.**********@*****.***
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INSURANCE PROFESSIONAL
Offering 19 years of experience
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PROFILE & STRENGTHS
• Competent, diligent & result oriented professional, offering exposure across managing Insurance Operations, Underwriting, Policy Renewals, Customer Relations Management, Sales Operation and Liaison & Coordination; currently spearheading as Deputy Manager (Operations) with Bajaj Allianz Life Insurance Company Ltd.
• Dexterity in formulating & implementing Claims Settlement & Processing plans and ensuring profitability of organization & employees. Diligent and resourceful professional with hands on expertise in devising measures for enhancing Operational Efficiency through effective Administration and Communication.
• Adept at monitoring Branch Operations & Administration; implementing effective strategies to maximize sales and accomplishment of revenue targets.
• Expertise in Underwriting of entire Non-Medical & Medical Cases with a view to achieve business (sales volume & market share) objectives and ensure top line and bottom line profitability; pivotal in vision building, goal setting and Process Redesign along with Customer Relationship Management.
Core Competencies
Business Underwriting Claims Settlement & Processing Finance & Accounts Renewals Customer Relations Management
Branch Operations & Administration Sales Operation Strong Interpersonal Skills Leadership Skills Liaison & Coordination
Key Accomplishments
• Highly commended for achieving excellent rating in both Audit & inspections for departments; Audit and inspection are indices to judge the performance of any Branch in LIC & any Divisional office in Bajaj Allianz LIC.
• Played a vital role in conversion of manual systems at Branch/ Divisional Office to full Computerization while working with Bajaj Allianz Life Insurance Company Ltd.
• Hold distinction in overseeing user level testing of FEAP modules and their implementation at branch office while working with Bajaj Allianz Life Insurance Company Ltd.
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PROFESSIONAL EXPERIENCE
BAJAJ ALLIANZ LIFE INSURANCE COMPANY LTD, PANJIM, GOA Feb 2008 - till date
Deputy Manager (Operations)
• Spearheading efforts across handling entire spectrum of functions pertaining to new business underwriting, studied the elements in claims settlement & processing while considering client preference to drive business volumes.
• Implementing effective administrative policies and successfully coordinating administrative support for the office. Conceptualizing and designing innovative strategies and ensuring smooth execution of overall tasks assigned by the management.
• Efficiently handling the scrutiny of all the requirements for death claims, maturity claims and survival benefits to the customers and making necessary payments, dealing with all loans, surrenders, and foreclosure applications and revival of lapsed policies.
• Entrusted with the responsibility of underwriting the entire non-medical & medical cases of new business, settlement of medical fees to the medical examiners, refunding of excess initial deposit to policyholders, scrutinizing the appointments of medical examiners of the branch.
• Responsible for managing all the administrative & official activities of divisional office while maintaining the healthy work environment & discipline; deftly overseeing claims processing and chasing of Renewals.
• Leading efforts across streamlining general administration by scrutinizing flaws and devising strategic measures for betterment; managing day to day activities in co-ordination with the internal / external departments for ensuring smooth & efficient operations.
• Managing insurance advisors from different segment of the society and ensured consistent business growth through productivity and vintage levels with a team; agile in solving the operational issues, claim settlement & compliance.
• Nurtured healthy relationship with customers by satisfying their queries and providing them advice as per their individual needs for future business development.
• Creating and sustaining a dynamic environment that fosters development opportunities and motivates performance among team members; identifying training gaps and inculcating professional competencies amongst the staff enabling their professional development and adding value to the organization’s human resource.
LIFE INSURANCE CORPORATION OF INDIA 1992 – Feb 2008
Higher Grade Assistant (Middle Management)
• Instrumental in developing a competitive business development and promotion strategy, uncovering/ creating new opportunities, identifying dynamic and flexible; ensuring customer satisfaction by achieving delivery & service.
• Demonstrated ability in initiating new business by new clientele development to drive the growth of the company through aggressive business development across various geographies, managing corporate partners and Agents; ingeniously monitored to ensure to ensure flawless business operations.
• Adroitly handled and maintaining highest standards of customer service giving preference to client satisfaction & promptly resolving problems & concerns; steering operation to sell the concept of life insurance policy.
• Shouldered the responsibility across reviewing & interpreting the competition & market information to fine-tune strategies whilst identifying prospective clients, generating business from new accounts and developing them to achieve consistent profitability and enhance revenue.
• Ingeniously rendered services to enable smooth flow of sales operation; spearheaded efforts across analysing existing market trends, understanding the client's specific Insurance Policy & Return requirement and providing customised solutions to ensure maximum profitability & client satisfaction.
• Developed a competitive business development and sales strategy, uncovering/ creating new opportunities, identifying dynamic and flexible; versed in Portfolio Management and accounts as well as generating new business.
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ACADEMIC & PROFESSIONAL CREDENTIALS
M.A.(Statistics) –1990
Vikram University
M. Phil. (Statistics) –1991
Vikram University
FIII (Part 1) - 2000
Insurance Institute of India
AIII – 1999
Insurance Institute of India
Computer Proficiency
Windows, MS Office, C, C+________________________________________
Date of Birth: 23rd Feb 1967.
References: Available on request.